By October 11, 2008

Orange drops BlackBerry Bold – “quality issues”

Orange UK have pulled the BlackBerry Bold due to quality concerns. Which means Vodafone has an exclusive on the Bold for the time being, should you hanker for a buggy smartphone.

Blackberry Bold

According to a leaked internal document, Orange is pulling the handset until software issues have been ironed out.

The Orange internal statement to staff says: “Following reports of software issues with the BlackBerry Bold handset across a variety of mobile operators, Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK. We are currently awaiting feed back from RIM as to when an industry wide fix for these issues will be in place, and expect this suspension to be an interim measure. We apologise for any inconvenience this issue may cause you. BlackBerry/RIM are doing everything they can to resolve this issue and will be completing full testing and validation to ensure future handsets do not have any quality issues. This may take a couple of weeks so it’s up to us to do what’s best for our customers.”

Vodafone UK, meanwhile, is still offering the Bold. But for how long remains to be seen. After all, AT&T in the US has repeatedly put back the smartphone’s launch, presumably because of the same software bugs.

Posted By: John


Posted in: Phones

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