Archive for June, 2014

By June 30, 2014 Read More →

The Phones Show Chat episode 245 – Gareth Myles, Watering the Gear

phoneshowofficialWe didn’t manage to podcast this week due to Matt’s operation to have a toy penguin removed from his sinus, however Gareth was asked to participate in The Phones Show. Have a listen to this relaxed and friendly walk through the latest mobile phone news and views from Steve Litchfield and Ted Salmon.

 Download Phones Show Chat episode 245 (“Gareth Myles, Watering the Gear”,29/06/2014) manually (Size: 34MB, 70 minutes duration).

Phones Show Chat 245 – Show Notes
…with Steve Litchfield & Ted Salmon and Special Guest Gareth Myles(TwitterTracey and Matt)

Steve’s Amazon Affiliate Link at!
Apologies for the AllAbout Server Outage this week

Device Week
Nexus 5
Moto G
Samsung Galaxy Note 2
Samsung Galaxy Note 3
Samsung Galaxy S5
HTC One Mini 2
Nokia Lumia 920
EE Kestrel
Nokia Lumia 1520
Nokia Lumia 1320 – Steve’s AAWP Review
Tracy and Matt Unboxing the HTC Desire 816

Live Draw
We make a draw for smartphone accessories each week. And this week’s winner is…Richard Dorman! Do get involved before the next draw by joining the Virtual Pint of Beer a Month Club! It could be you! &

Phones Show Flickr Group
Found at – Join the Group here
Last week’s Picture of the Week should have been: Train by Chris Kelly 


Picture of the Month: Cat in Grass taken by Olivier with a Nokia Lumia 1020

Cat in grass

Steve’s AAWP tutorial for uploading to the Phones Show Flickr group for Windows Phone
Steve’s Android Beat tutorial for uploading to the Phones Show Flickr group for Android
Thanks to Richard Yates for management

Forum Classifieds
Don’t forget to look at the bargains over at – And also to check out Kev and Nick’s podcast

Google Plus Links
Andre Wolff spots the HTC Desire 816 rearing it’s head in Germany, Matt Burkinshaw asks whether DIY is really the only way to get a screen repair for his Nexus 5, Ian Maxfield leads the charge to order a Samsung and LG Wear watches, the Android L Keyboard is available as an apk and if you are brave enough, here’s the Android L Developer Preview

App of the Week
Brightness Level for Android, free

Thanks again to these guys, see for all NFC tag needs!Phones Show Chat 210 (MP3 link) had the interview with’s Tim Belfall – well worth a listen!

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Posted in: Phones, Podcast
By June 29, 2014 Read More →

Reviving Blackberry: What Their Plan is To Mount a Comeback

9193372352_c10a310d30_zIn 1999, the first BlackBerry to hit the market was an email pager. At the time, it was a huge step in technology and connectivity. However, the company has faced recent woes as other smartphone companies chip away at their market share with newer and more advanced phones. Yet, behind the vision and leadership of a new CEO, the company has plans to mount a comeback and regain some of that market.


Once A Dominant Force in the Market

Before 2007, BlackBerry was one of the biggest phones on the market and the go-to phone for business people. It was one of the first phones on the market that could handle more than just calls and email. However, the company didn’t expect the threat that the iPhone would have on their market. While BlackBerry believed that people cared about security and efficiency on their phones, Apple focused more on ease of use and performance. In the end, sales for the company tanked, and they faced an uphill battle to regain the top spot they once held.


A New CEO with A New Vision

In 2013, BlackBerry tried to regain some its smartphone market by releasing the all-touch Z10. However, consumer reception was weak, and the company ended up having to cut its workforce by 40 percent and take charge of nearly $960 million in unsold phones. In the end, CEO Thornsten Heinz stepped down, and the company brought in John Chen, former CEO of Sybase to turn things around. Chen made it clear that his vision for turning around the struggling company was to focus on their core strength of providing strong and secure phones to businesses in the health care, government and financial industries.


Providing Services to the Enterprise Market

Chen also believes that the business market, which is often called the enterprise market, is where the company’s core customer base lies. He felt that by listening to what this market does and doesn’t like about their phones, he would be able to serve them better. As a result, Chen learnt that there were many features that BlackBerry had abandoned that customers actually enjoyed and wanted them to bring back. In the end, Chen also felt it was necessary to assure the over 60 million mobile phone subscribers that they weren’t going to get lost in the rush. However, he did point out that to bring the financial side of the company back up, they would be focusing on the enterprise market first.


Focusing on Business Services

Part of what the phone company is eyeing in the enterprise market is the latest trend of BYOD, or bring your own device. Here, companies are allowing their employees to bring their personal mobile devices to the workplace, and use those devices to conduct business and access confidential company information. While there are security concerns with BYOD, companies also see it as a way to increase productivity and employee satisfaction. With the latest BlackBerry phones, utilizing BlackBerry BYOD can make companies for efficient and cost-effective with minimal effort. They can offer the security BlackBerry is known for, while still providing a device employees are comfortable using.


The Newest BlackBerry Releases

The Z3 is the latest device that BlackBerry will launch. This phone will release in Indonesia first, before expanding to other markets in southeast Asia, and it’s expected to compete with other low-cost smartphones in that market. Additionally, Chen announced that at some point in the foreseeable future, the company would also be releasing a faster phone with 4G connectivity to the rest of the world. This phone, called the Q20, will have a keyboard and control keys with a track pad in response to consumer demands.

Like so many other companies, BlackBerry has faced its share of highs and lows. The company was criticised for not completely acknowledging how much of a threat the latest generation of smartphones would be to their market share. However, under the leadership of their new CEO, and with the release of new phones, they believe they’re ready to compete in the market once more.


Posted in: Editorial, Phones
By June 28, 2014 Read More →

3 ways to make your office more energy efficient

System_separat.inddOffices waste a phenomenal amount of energy. Computers, lighting, copiers and other office equipment is often left on all day. This not only damages the environment, but significantly increases monthly outgoings. There are plenty of ways to make the office space more energy efficient; however, managing a whole team of people and trying to keep them motivated about energy efficiency can be very difficult. In addition, having a cool working environment promotes productivity,  it’s advisable to learn more about Air Pro Master’s current offers.

These three techniques are easy to implement; will inspire your workforce; and save you a huge amount of cash over time.

Install Air Conditioning

Comfort is the most important element of retaining a good level of employee morale. An uncomfortable workforce will lead to unhappy employees and reduce productivity by roughly 30%. According to A Quality HVAC Services, a good HVAC system will create a more relaxing work environment, which will almost certainly reflect positively in your employees. The simple addition of air conditioning with the help of experts from services like Sirius Plumbing and Air Conditioning would help.

With regards to energy bills, there’s a common misconception that air conditioning will cost more; however, that’s simply not the case. Macair state that a decent HVAC system can reduce energy bills and carbon emissions by up to 15%. Programmable thermostats will retain a constant temperature and ensure you don’t waste excess energy over-cooling or over-heating your workspace. For help, visit similar services like Landmark Air heating and cooling Canberra and All Year Plumbing Heating and Air Conditioning, they are available 24/7 for all your heating and cooling needs.

Turn off computers

In most office spaces computers are left on all day and all night; apart from on weekends. Turning off the monitor won’t cut it. At the very least turn off computers during the night. If possible, tell your staff to turn off their computers if they won’t be in use for an extended period of time – during lunch breaks and meetings, etc. Electricity is without a doubt the largest office expense in the billing department, yet most bosses won’t bat an eyelid when they see computers and monitors left on when they’re not in use.

In addition to turning off computers, tell your employees to turn of lights and other office equipment when they leave a room. If you need help inspiring your workforce, give them some kind of incentive program. For example, set a quota and use some of the saved cash to buy them treats, such as a box of morning donuts.

Install decent lighting

Installing decent lighting is vital. Wherever possible use natural sunlight. If you lack windows, ceiling lights or skylights are the best option. According to professional electricians, it’s a great idea to think about energy efficient bulbs; while they can take a little longer to get bright, they’ll be far better in the long run, especially if you need to keep them on all day. If you’re planning on decorating your office with neon signs, Neon Mama has a cost and energy consumption breakdown of neon lights.

Think about your light placement. Sometimes it’s not the power of the bulb that needs adjusting, it’s the positioning. If you use lamps, place them in a triangular formation to maximize light projection. In addition, think about repainting the office. White walls and ceilings will reflect light better than dark colour schemes and could significantly brighten up the space. You can also read this window blinds buyer’s guide, if you’re looking for a way to provide natural lighting to your office.

Creating an energy efficient office isn’t just about reducing bills and protecting the environment, it can also positively affect business. Many companies will only choose to work with people who have green initiatives, even if they are more costly. And if your office is in Canada, you can easily lower your electricity rates Edmonton by switching to Regional Energy.

Set yourself targets and try to keep everyone motivated. Consider assigning one of your employees the role of energy coordinator and  make them your “eyes in the office.” This will help to keep your team aware of wasting energy.

Image Credit: Emco Klima

Image Caption: Installing an air conditioning system can significantly reduce bills and emissions.

Posted in: Editorial
By June 27, 2014 Read More →

Top 3 reasons to own an iPod car adapter

connected your ipod to your carWith summer upon us, many of us will be packing up the car, strapping on our seatbelts and heading on a road trip. Staying entertained while on the road can be difficult and, while books and game consoles may keep the passengers quiet, drivers will need to find amusement in audio.

Listening to the radio is okay to start with, but there’s only so many times you can listen to the same annoying advertisements and repeated songs. Surely there has to be another option?! There is — an iPod car adapter. Read on to find our top three reasons why you must own one.

1.      Shuffle

Listening to CDs is good, but what do you do when you come to the end of the album? Do you run the risk of attempting to switch CDs while driving — something we do not advise — or simply press play and endure the same 12 or so songs over and over again?

The shuffle function on your iPod puts an end to this. No longer are you bound to the limits of one album or artist. Simply hit shuffle and delight as your tunes jump from Jay Z to Jason Mraz, from Britney to Blondie. You’ll definitely have plenty of ‘I forgot how much I love this song’ moments during your journey!

2.      Genius playlists

With an iPod adapter, you get the best of both worlds. If you fear that jumping from the dulcet tones of Barry White to the infectious lyrics of the Black Eyed Peas will distract you from your driving, there is another option.

Apple’s Genius function automatically creates playlists of songs of similar genres. This means they won’t be any sudden changes from a cheesy pop ballad to a death metal anthem, so you’re sure of no surprises during your trip.

3.      Prevent arguments

It’s no secret that family holidays can become quite tense. While we love them dearly, there’s only so much time you can spend in close proximity to your loved ones. While mum might love listening to Rod Stewart, it might not be shared amongst the group.

Having an iPod car adapter enables you to switch between genres easily. This means you can keep everyone happy by taking it in turns to pick a song. It’s the fairest way when musical tastes differ.

So now you know why you need an iPod car adapter, where can you get your hands on one? Specialist retailers like In Car Connections stock a variety of in-car adapters to suit many types of cars, from BMWs to Renaults. Choose the one that’s right for you and prepare to hit the open road.

Posted in: Editorial, Gadgets
By June 27, 2014 Read More →

5 accessories every smartphone owner needs

allveb-2Your smartphone might’ve replaced everything from the humble calculator and calendar to the digital camera and MP3 player, but you still need the odd accessory to get the most out of it. Check out our list of must-haves below.

1. Smartphone case

High-end smartphones are worth upwards of £500, so it’s important that you shield them against damage. Repairing cracked screens is expensive, and scratches and scuffs ruin the appearance of your handset, reducing its resale value.

It’s a good idea to buy your smartphone case direct from the manufacturer, as it’s more likely to hold it snugly and leave spaces for connectors and camera lenses. You can browse the range of Nokia cases here, HTC cases here, Samsung cases here, and Apple-approved iPhone cases here.

2. High-quality earphones

Most smartphones come with a pair of earphones, but they’re not always of the highest quality. If you want to make the most of watching movies, listening to music and playing games on your device, purchasing some new earphones might be a good idea.

John Lewis has a wide range of premium headphones, and includes a minimum two-year guarantee with every purchase. Take a look at the reviews as well as the specifications to ensure you invest wisely — Bose tends to be one of the top brands.

3. Speaker dock

For similar reasons, a speaker dock is a must-have. Smartphone speakers can’t produce high volumes and tend to compromise quality. Get your hands on a Bluetooth dock so you can enjoy quality sound wirelessly. There’s one for every budget available at Amazon.

4. Emergency phone charger

One of the few downsides to owning a smartphone rather than an old-school handset is the reduced battery time. All those apps, a high-resolution screen and impressive processors are power hungry, so you can often find yourself low on juice.

For those occasions you need to charge while on the go, a power pack is a necessity. Check out the range at Gizoo, which includes chargers that are compatible with most devices. There are compact power packs that are small enough to fit in your pocket, and larger models that can top up your battery again and again.

And if you’re always on your phone, you will need glasses to protect your eyes. Shop for cheap varifocal glasses at Glasses Hut’s website.

5. Window mount

Anyone with a smartphone and a car needs a window mount. These accessories keep your device safely away from hands, so you’re not tempted to answer texts or check emails unsafely. They’re also indispensable when using your handset’s built-in sat nav.

Posted in: Editorial, Phones
By June 27, 2014 Read More →

How Can Conducting A Video Meeting Help Your Webinar Become A Success?

boardroomThe ability to talk to a large group of people allows you to spread information at a prodigious rate. This is important for businesses as well as educational facilities and even in government. The question is, how you can reach as many people as you need to? In the past, you needed to gather everyone into a large area and speak from a position high enough and loud enough so everyone in attendance could see and hear what you had to see. These days, webinars have taken over as the quickest and easiest way to speak to a large group of people all at once.

How You Can Get Started

The first thing you should consider when you’re looking to hold a webinar is the software you’re going to use whenever you’re broadcasting, according to Forbes. Such things as the Blue Jeans network video conferencing platforms allow you to broadcast your message to as many people as can access your webinar. Best of all, since this will be highly similar to simply having a conference call, you will feel ultimately comfortable in speaking to your group. You won’t be able to see everyone you’re talking to, so you won’t have to worry about getting stage fright. You can give your webinar to a small group of people in the room with you rather than worrying about how many people are looking at you. The absence of noise from the crowd makes it possible for you to concentrate on what you’re saying rather than how people are reacting to what you’re saying. It is of the utmost importance to check all of your equipment and software before your webinar begins, so you can make sure you’re not going to encounter any problems as you get started.

Make Sure You Incorporate Social Media

Social media allows everyone in your webinar to discuss what you’re saying as you say it, according to Copyblogger. As you get started using Blue Jeans network video conferencing platforms to broadcast your webinar, make sure to announce the hashtag associated with it. This way, everyone involved in the webinar can discuss during the webinar as well as afterwards. This is a perfect way you can actually engage with the people watching the webinar. They can provide questions to you through something like a Twitter hashtag. Simply have someone monitoring the hashtag with all the activity and passing along important questions as they come through. You can then read the questions and offer answers to the entire group rather than to just a few. Additionally, this keeps the discussion going long after the webinar is over. You can continue to offer guidance and support to those who needs it. Of course, because it is social media rather than a face to face conversation, it means everyone else who might have had the same question will be able to see the answer to the question and you will experience fewer interruptions.

Using Guest Speakers is Even Easier

Guest speakers always make a seminar better, but you cannot always get the speakers you want speaking at your events. This is why you might want to consider using a video meeting for your webinar instead. According to Tech Soup, this is a perfect way to get them involved without having to worry about a conflicting schedule getting in the way. They can simply come on for their section of the webinar and then leave immediately afterwards. The cost of utilizing the talent of these speaks goes way down when you remove travel expenses and other considerations. You can even have more speakers than you might normally have the ability to book. With the ability to simply turn on a smartphone, tablet or webcam, there’s really no reason why the speaker cannot fit the time in.

Get More from Visual Aids

A big problem with a live seminar is not everyone can get the full benefit from the visual aids you’re using. This is why you should be using video meeting as a webinar tool. You can display your computer and everyone on the call will see exactly what you see. According to PR Daily, you should aspire to take a page out of Steve Jobs book. This means you should pay attention to just how much you’re asking your audience to read. If your slides have a novel written on them, people will just stare at them while fighting their sleep. If you aspire to have fewer than 5 words on each frame, you will have a much better shot of getting your audience to read everything you put on the screen. Make sure everything is highly inspiring as well as integral to what you’re talking about. Also, make sure the slides will not interfere with the ability to see your face while you’re talking.

Posted in: Editorial
By June 26, 2014 Read More →

What is new at Google I/O?

Screenshot 2014-06-26 07.48.27It is that time of year when Google steps out and shows developers what goodies they have been working on. Having spent the last few years making Android into the a beautifully well rounded and reliable operating system there was talk that Google might not have much to offer this year. Those folks were wrong and it would appear Google have been busier than ever.


Android One


The Android One initiative is to allow everyone access to affordable, high-quality devices. All devices will run a stock version of Android, but OEMs can customise it within the guidelines in order to include “locally relevant” features.Android One will launch in India this autumn, with the first devices from the likes of Micromax and Karbonn priced at under $100. A worldwide rollout will follow.


Android L


Some might say Lolli-pop, I’m sticking with Android L, it sounds super swish. The latest version of Android focuses on a new user interface. Taking steps to push a consistent look and feel across Android devices comprising of new animations, 3D views and ripple touch feedback on buttons. Whilst the finished version is a little ways off Google were happy to demonstrate how Gmail and the phone dialer will evolve with the changes.

Are are a new enhanced features. Notifications are being introduced, which deliver notifications directly to the lock screen and can be accessed or dismissed much quicker. Personal locking is something we have seen on a couple of other devices from Samsung, however Google are looking to perfect this as wearing a connected Android Wear smartwatch, the smartphone will not require a password to access. Google also introduced a new battery saver mode, 64-bit support and improved graphics to match PCs


Android Wear


You might have noticed the LG G Watch and a Samsung-made Gear Live device will be available to order from Google Play. Android is arriving on your wrist with voice commands at will allow users to do things such as request flight boarding passes, while users can also connect with their Android phone to control music. There was a short demonstration to order and pay for Pizza right on the wrist. There were a few unhappy murmurs from the audience as the rounded Motorola 360 is not to ship until later this year.


Android Auto


Cars are getting the Google treatment this year with a new software solution to feature voice-controlled access to Google Maps, text messaging and apps. The voice recognition feature means that users should never have to remove their hands from the wheel of their vehicle to use the system as safety is one of the main focuses of Google.


Android Apps on Chromebooks

Screenshot 2014-06-26 07.21.27

Android apps to purposed to run on Chromebooks fairly soon. The implications of this are massive, We saw a demonstration of Evernote, Flipboard and Vine running in suspended windows on Google’s Chrome OS, allowing the app to flexibly switch between mobile and tablet formats depending on the user’s need. One of the main criticisms is that the apps on Android are optimised touchscreen and only a few Chromebooks adopt this, even then the experience is little more than a novelty. 


Google Fit



Google Fit will use data from various health trackers across Android devices to build detailed analysis of their fitness level, using partners such as Nike, Adidas and RunKeeper on the platform. This announemnty was made all the more interesting by a brief interruption by a protestor during a keynote address.

Android TV


We saw Android TV and a variety of applications and games on a simplified user interface. Gaming is a major focuses of the platform, a tablet can be used as a controller while an Android game is being screened on the television display. There was also a dedicated gamepad to allow overall control the interface alongside gaming. We should see Android TV launched in the autumn.



Don’t believe me? Watch it all here:



Posted in: News
By June 25, 2014 Read More →

Internet Security Isn’t Just For PCs Anymore

shutterstock_165303932By the end of 2014, Internet Stats Live predicts that there will be upwards of three billion internet users worldwide who will move a trillion dollars throughout the year. With that kind of money on the line, it’s no wonder Internet security is such a valuable business, both for the safety officers and the criminals. Internet security is not simply a function of the equipment used. How and where you log on can put your data at risk.

Take Your Head Out Of The Cloud

About two-thirds of adults in the United States use some form of cloud storage system to back up and share important documents. Cloud sharing is inexpensive and convenient, but can also put your data at risk. Once you put your files on the cloud, the system could be hacked and your information can be stolen or lost; no matter how secure, there is never a guarantee. The New York Times, Facebook and even the U.S. Federal Reserve have all fallen victim to cyber-attacks that were actually successful to some degree. Don’t let the big names fool you! Check your data often, maintain local backups of the really important stuff and keep an internet paper trail in case you ever need to prove ownership of information.


Personal computing device sales surpassed PCs in 2013. The two major operating platforms, iOS and Android, have significant security concerns but companies are implementing Bring Your Own Device policies to save on overhead. Sure, saving money is great, but BYOD methods introduce huge security risks to the organization and to the individual. The recommended key to fixing this problem is training. Security risks can be mitigated by understanding the rules of consumer protection. Research of college students entering the workforce shows that they do not understand the dangers or the steps associated with reducing risks. The best way to avoid data theft is to be in the know.

A Little Theft With Your Latte

Coffee and free WiFi are one of the joys of the modern world. Unfortunately every time you log onto the network, you’re putting yourself at risk. To a savvy hacker, every person on that network is openly sharing information. A good rule of thumb is to never make purchases from a shared network environment. Even if the site is secure, the information can be intercepted long before it gets to the destination. For example, over the past year India has started finding itself in an epidemic of cyber-attacks and thefts because of its shared Internet networks.

Too-Smart Devices

You can do almost anything with a smartphone or tablet. Most people do not understand the power and risks that come with using smart devices for business purposes. These devices can get malware just as a PC might. Make sure that your tablet and phone have protective software. Both Google and Apple have a wide range of recommendation to keep the hackers out of your phone.

Posted in: Editorial
By June 24, 2014 Read More →

Phone calls over WiFi and 4G on EE

6in389sybnjjz99axq6v_400x400EE is launching live trials of phone calls over WiFi and 4G as part of its £275 million investment in voice capabilities. The new service will help connect parts of rural Britain that have previously been unconnected, as well as meaning people can make calls in more places, when only connected to WiFi in homes and offices. The WiFi service will launch in autumn 2014, while the 4G calling service will follow in 2015.

  • New capability to allow customers to make high quality calls in more places, when only connected by WiFi in homes and offices, set for launch in autumn 2014
  • The VoLTE, 4G calling, trial will expand network coverage in rural areas using low frequency spectrum for the first time
  • Ongoing £275 million investment this year in phone calls aims to remove ‘whitespots’, and create ‘zero defect’ experience in UK’s busiest areas
  • More than 6,000 2G sites upgraded, and capacity increased on 2,000 3G sites to support more than 900m calls being made every week

20th June 2014 – EE is continuing its investment in making phone calls better for customers across the UK by introducing a WiFi calling capability. The carrier grade service will allow people to make calls, with a higher quality and greater degree of reliability than unmanaged VoIP services, from their home, office, corporate or public WiFi connection. Calls can be made through the phone’s native dialler, with no need to rely on an app. Native SMS services are also available through the WiFi capability.

The WiFi calling service is set to launch in autumn 2014 on the latest handsets capable of supporting the service.

Fotis Karonis, CTO at EE, said:

“Our WiFi calling capability will let customers make calls where they have access to WiFi but not to the mobile network. The customer experience is seamless because it’s the same as making a network call and uses the normal call interface of the handset. This is a major part of our strategy to invest in giving customers the ability to make a call wherever they are, and we’re confident that this service can make a big difference to people in homes and large offices across the country, especially in the most rural areas, that don’t have mobile coverage.”

4G Voice

In recent demonstrations at the EE Test Lab, the company has also been showing live 4G call services (VoLTE), and will begin a trial later in 2014 using the 800MHz spectrum acquired in last year’s auction. The trial will expand data and voice coverage, bringing service to a previously unconnected part of rural Oxfordshire. 800MHz spectrum has a significantly greater reach than 1800MHz spectrum so can be used by EE to significantly increase the geographical coverage of its data and voice network.

A full commercial launch of the capability will follow in 2015, when the technology has had chance to mature so that the highest level of quality can be achieved, and the EE 4G network exceeds 90% population coverage – essential to a viable 4G voice service.

Karonis adds: “4G calling, or VoLTE, is an exciting technology that we’re going to be trialling in the coming months using our low frequency spectrum, bringing one of the world’s best voice and data services to a part of rural Britain that has previously been unconnected. When we have rigorously tested the performance of 4G calling and made sure that it matches our 2G and 3G quality, we’ll launch it nationwide on our 4G network.”

HD Voice, a benefit of VoLTE, is widely available already on the EE network, with 3G coverage at greater than 98% and more than 5 million HD Voice-capable devices in use.

Ongoing Investment

With the EE network now carrying more than 900million calls each week, existing voice infrastructure is being upgraded on a week by week basis. More than 6,000 2G masts have had entirely new equipment installed in the last 18 months, and over 2,000 3G masts have had capacity doubled.

As a further part of this investment in phone calls – £275 million in 2013, and a further £275 million in 2014 – EE has also introduced three key initiatives to improve phone calls for its 26 million customers:

·         The capability of the MyEE App to identify when a device hits a whitespot, or ‘no service’ area, and ping the network to give its location. This enables the EE network teams to identify the exact spots where customers are not able to make calls, even in areas where coverage is generally good. The MyEE App is currently being used on more than half a million handsets

·         The nationwide ambition to halve the dropped call rate (DCR) in 2014, creating a world-leading call experience for customers. A rate of 0.4%, across both 2G and 3G, has already been consistently achieved in Derby, where the integration and optimisation of the EE network is at its most advanced stage

·         The ‘Platinum Project’, which aims to create a ‘zero defect’ phone call experience for customers in the busiest parts of the UK, giving the best possible quality of voice. Trial areas for the project include the entirety of the M25 Orbital, Canary Wharf and The Southbank. EE network teams are walking and driving thousands of miles in these areas to identify any areas that need enhancing, and reconfiguring local masts to ensure the best possible service
For more information, please visit

Posted in: Press Releases
By June 24, 2014 Read More →

Google Glass hits the UK

Brian HoGoogle Glass si to go on sale in the UK from Monday, June 23. The wearable will be  available to anyone over the age of 18 and cost £1,000. The Glass Explorer Programme is specifically designed to make Glass available to a wider range of people. Google is hoping it will help better prepare the product for its full consumer launch.

“Technology is at its best when it fits seamlessly into our lives and lets us get on with whatever we’re doing. Our goal for Glass is exactly that – to make it easier to bring people the technology they rely on without drawing them out of the moment,” said Ivy Ross, head of Glass.

Those wishing to test the technology out – but not necessarily keen on the idea of parting with £1,000 – will also be able to request a demo of it at Google’s Basecamp event in London on June 27 and 28. There is no word yet as to when Google Glass will go on general sale, and the company has insisted that the technology is still in the prototyping phase.


Posted in: News