T-Mobile G1, updates and carrier responsibility
Word has been spreading around the internet today that T-Mobile’s first Android phone, The G1, will not receive any OS updates after Android 1.5. Whether this turns out to be true, or not, it got me thinking, what is a carrier’s responsibility to its customers?
When a service provider like T-Mobile convinces you to sign a 2 year contract in exchange for a heavy subsidy on a hot new phone, you enter into a two way agreement. You agree to pay them a lot of money every month for 24 months, and they give you a good price on a phone. I don’t think that can be the end of the story. The carriers expect you to carry the same phone around everyday for two years so they can recoup their costs, but in exchange they should have to support that device for the life of the contract.
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