Editorial

By November 21, 2009 Read More →

HTC repair service

Unfortunately I had a couple of keys stop working on my HTC Touch Pro2 recently and had to send it away for repair. I just thought I would share with you what I found to be a fantastic service provided by HTC.

 

HTC

HTC

 

Friday: Called HTC and explained my problem. They said UPS would collect my device on Monday.

Monday: UPS collected as promised.

Tuesday: Email from HTC to say they had received my device.

Thursday: Email from HTC to say they had fixed my device and it would be sent back to me.

Friday: Email from HTC providing me with the UPS tracking number and an expected delivery day of Monday.

Monday: UPS delivered my phone!

 

Overall I could not have expected a better service and was over the moon at the information they provided me. They did fix my device by replacing the keyboard. They even updated my ROM too which I was not expecting.

Top marks HTC!

 

Posted by: James

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Posted in: Editorial
By October 15, 2009 Read More →

Optimization World competition

A while ago I wrote a brief piece about HDMI cables from a US company called Optimization World. This company supplies a variety of quality video and data cables at sensible prices. I bought a couple of HDMI cables from them a few months ago and I was pleased with the products I bought and the service I received that I decided to write about them.

Well that was back in May of this year but David from Optimization World just sent me an email to say how delighted he was that we’d given his company a mention and that he would like to invite our readers to enter his Messy Cable Contest where you could win $100 to spend in his store!

Would your readers would be interested our “Messy Cable Contest” that we are holding through the month of October, you can find the details here http://www.optimization-world.com/contest.html it is just a fun contest for a chance to win $100 store credit.

“Tracyandmatt should be a daily read for anyone interested in Tech. I visit it every day to be caught up on the newest gadgets and technology information. I know first hand that their reviews are thorough, unbiased and truthful. Any companies wanting to get their name out there and see an increase in traffic should not hesitate to have them review a product.” – David French, Optimization World

 

Thanks for the testimonial David!

 

Posted by: Matt

Posted in: Editorial
By July 19, 2009 Read More →

YouTube partner video length problem

I’m sure that you cant fail to have noticed that I use YouTube a LOT to host the huge selection of unboxing and launch event videos that I’ve recorded over the years.

I have a YouTube partner account that allows me to upload longer videos and have Adsense advertising to earn a little revenue.

However, I went to YouTube this morning to upload my latest unboxing video, uploaded it in the normal way and a short while later I get an error message telling me that the Video has ben rejected as it’s too long! The video I am trying to upload is 11 minutes long but as a partner I should be allowed to upload videos that are over 10 minutes, I have been doing so for years!

So are there any other YouTube partners out there that have the same problem today? I’d love to hear from you!

 

Posted by: Matt

Posted in: Editorial
By June 17, 2009 Read More →

Is Blue the next Green?

Yesterday we had a power cut.  For around 10 hours we were deprived of our computers, internet, Facebook, Twitter and a host of other daily “essentials”  When I say “WE”, I mean the whole island!  That’s right, approximately 700,000 people without power.  In my technological nakedness, I was trying desperately to find somewhere to charge my laptop and phone.  I had “forgot” to charge my phones and stuff the night before.  This got me thinking. I needed a way to charge my phone without a power socket, and sitting in the midday heat of Malta, I had a brainstorm.  Solar Power!

It seems some clever chaps from Samsung had already thought of this before me.  Whilst I was busy looking online in the wee hours of this morning for a Solar charger, I came across the Blue Earth phone.

samsungsolarphonewow

Samsung Blue Earth

The idea is brilliant.  Take a bundle of old water  bottles, re-mould them into a fetching blue design, stick a screen on it and a solar panel, and market the first “eco friendly” green phone and with this we can be more green!.  Most office calculators are using solar power nowadays and bus stops are usually honking great arrays of solar panels in Germany, so it made sense.  Then I had a think about it, and a read of a few of the comments online.  Lets break this down a bit.

This is what Samsung has to say on their website (http://www.samsungmwc.com/product.asp?Seqno=47&Rellink=Y)

Samsung Blue Earth is the first solar powered full-touch screen phone

Solar Panel on the back of the phone

Eco- friendly phone made from recycled plastic extracted from water bottles

Free from harmful substances such as Brominated Flame Retardant, Beryllium and
Phthalate

Eco-UI: Eco-mode / Eco-calendar / Eco-walk

5 star energy efficient charger which uses standby power lower than 0.03W

Small and light package made from recycled paper

All very impressive.  But is it just baloney and a marketing gimmick?

Sony Ericsson didn’t as much say “what a load of tosh” but reading in between the lines that’s what I understood when I read their  website  (http://www.sonyericsson.com/greenheart/2009/how-about-solar-cells/)

One feature that we get a lot of questions about are solar cells. We have been evaluating and tracked developments in the area of solar cells for years. As long as there is no breakthrough in manufacturing or efficiency it is not beneficial to put a solar cell on a phone from environmental point of view.

Because:

Current solar cells placed on a phone will, in their life time not generate enough energy to compensate for the energy it took to produce them. They are made out of silicon and to produce them takes a lot of energy.

Current solar cells which are the size of a phone can not replace a charger. The the size vs. efficiency of best cells today makes it impossible to generate enough energy.

….

There may be several reasons to put a solar cell on a phone but at current state of technology environmental benefit is not one of them.

Pretty decent argument against it.  Especially the line about not being able to generate enough energy to compensate the energy it took to produce.  So why have Samsung done it?

I love playing devils advocate 🙂

Samsung didn’t say that the solar panel would produce MORE energy that it took to produce said panel in the first place.  It does say though that the mobile could theoretically last a long time without the need for external power.  It DOES say that large-ish solar panel reduces / removes the need for a charger, even indoors.  That means if this phone lasts 10 years without breaking, then it will consume energy from solar power without ever having to use a wall socket, and ultimately not reduce CO2, but not produce any either.

Sony Ericsson are saying its just a marketing gimmick, and they are producing MORE CO2 than the phone is reducing.

If this is an “Eco Friendly” phone, why stick a great big touch screen on it?  Wouldn’t a smaller screen be more suitable? People are used to sacrificing functionality for the sake of the environment.  Look at the Prius.

Toyota have got into hot water about claims..  with over 168,000 units sold in 2008, Toyota admitted that it cost MORE CO2 to produce the car, than a normal gas guzzler, however claimed that over its life time it SAVED 43% of CO2 in a comparable car, due to its fuel efficiency.   They still haven’t told us how much more CO2 it costs to produce though.

Now..  until I get one of these in my hands to have a play, I will leave you with a few thoughts..

how the heck is it going to work when you have it in a pocket?

Unless my hands are suddenly made of glass, how am i going to benefit, even when I am outside on a gloriously sunny day?

Does it get delivered with oven mitts for when I leave it charging in the sun?

What is the operating temperature of the device?

Will it explode when i leave it on my car dashboard?

Why is no-one else marketing a solar powered phone?

If it costs MORE CO2 to produce than a normal phone, however uses significantly less energy and If the solar panel is SO good it can power itself even on over-clouded days, or indoors  ..  Why did they bundle it with a wall charger?

Posted by: Piero (MVP)

[ Post Tags: Samsung, Sony Ericsson, tracyandmatt.co.uk, Solar, Blue Earth]

Posted in: Editorial
By February 23, 2009 Read More →

Windows Server File Cluster help needed!

I hope you’ll all forgive my unusual approach here but I’ve been having major problems with a file cluster we built a few weeks ago. Naturally I’ve been trawling around the net for a solution but so far I’ve not found anyone else having the same problem.

The problem I am having is with a network name (or Alias) that I’ve assigned to my file cluster so if you are a cluster expert perhaps you could read on and offer some advice?

To everyone else, I’m sorry for the interruption to our normal technology coverage!

Posted in: Editorial
By November 4, 2008 Read More →

Countdown to Christmas – 50 Days to go

With Christmas fast approaching (a little quicker than some would have wanted) we would like to ask all Device Manufacturers, Software Manufacturers, PR Company’s etc….. to start getting your products to us as soon as possible to avoid the disappointment your product not being reviewed before Christmas.

T&M Christmas
The Countdown Begins

To have your product reviewed before the 25th of December or to discuss items relating to this contact Matt via the contact section above or you can mail me ( [email protected] ).

Again for those that don’t already know….. All devices sent to us will get a FULL written review and where possible / applicable a video showing the product being unboxed which will also be shown on YouTube.

For our readers:

We would like to know what products you would like to see reviewed here before Christmas so why not drop us a line or leave a comment in this post and we will see what we can do!

Posted by: John

Posted in: Editorial
By October 17, 2008 Read More →

Reviews should always be honest

image We pride ourselves at Mobile Tech Addicts on reviewing devices fairly and honestly and if something is not working how it should or is a poor product we tell you how it is, likewise if the product is fantastic we are very happy to say that too. Luckily we review devices for two great online companies Clove and Superetrader who both share this same philosophy even though it may effect their device sales. Unfortunately this is not always the case where manufacturers are concerned. Mobility Today share the same honest review philosophy but because of this they seem to have been blacklisted by certain PR companies and manufacturers when it comes to receiving review devices.

Posted in: Editorial, Phones
By August 4, 2008 Read More →

Solitaire meltdown!

Don’t you just love it when something strange happens on your PC or mobile? This one certainly falls under the weird category!

Sitting on the toilet bus this morning I decided to pass the time with a quick game of Solitaire on my HTC Touch Diamond. I started to play the game and realised that something odd was going on – have a look at the screen shot to see if you can spot the deliberate mistake?

Solitaire_oops

Solitaire mess up (click to enlarge)

If you look again you might notice that there are two five of clubs, two 2 of spades, two ace of clubs and two ace of hearts!? Played the game through as far as I could as I wondered if there were two complete decks but turns out to be one and a half decks?!

The very next game was just the same! Anyone ever seen this before? I think my Diamond has forgotten what a deck should look like!

BTW. No I didn’t Photoshop the image, you can watch the video if you want!

Posted by: Matt

Posted in: Editorial
By May 16, 2008 Read More →

Choosing a mobile device

Today’s mobile phones are computers, cameras – even route-finders – all rolled into one – but which is best for your needs? Bobbie Bhogal, founder of mobilesplease.co.uk, offers a quick and easy guide.

Mobile phones have evolved into amazing multi-functional devices more akin to “beaming up Scotty” than making phone calls. You can snap pictures, record videos, send and receive emails, play games and listen to hours of music – even find your way via GPS satellite. So what deals make the best sense for your needs?

Your profile, your phone
The best mobile phone deals are contracts that are designed to meet your specific needs and do not expect you to squeeze your daily requirements into an inflexible, “nearest fit” package.

The “best” deal is the most appropriate deal for you at this time in your life and depends on your way of working and socialising: your particular lifestyle. It is an arrangement between the phone provider, the network operator and you that ensures you have all phone features that are important to you, plus the flexibility, the amount of inclusive minutes and texts and the overall service that best match your way of living.

This is your “caller profile”, in mobile phone parlance. The answers to questions such as “Do you use your phone mostly off-peak or during peak times?” “How often do you pick up voicemail messages” and “How many text messages do you send on average per week?” help define your specific profile. An astute mobile phone provider – or an intelligent filtering system on-line – will then match your profile to several deals, balancing different features and package details. You are then able to make an informed choice and find the best mobile phone deal for you.

What might well look a daunting task at first sight – so many different phones and varying deals – is, in fact, straightforward and fast once you have prioritised what you really need from a mobile phone. That’s need to work and live your life, as opposed to what could just be fun to have.

With the fast filtering systems and easy feature/price comparisons available, buying a mobile phone on-line makes good sense. A high-street phone shop has significant additional overheads to an on-line outlet and that advantage can be passed on to you, the customer, in value-added deals. So why not get thinking about your lifestyle right now, start comparing phones and packages and see just how quickly the best deal for you pops up?

“Mickey Mouse” phones?
When shopping for a mobile phone, most people have the same two questions high on their list: “Should I choose a prepaid service plan or a regular monthly billed plan?” and “What about connecting to the Internet?” Let’s look at them in turn.

Prepaid minutes can be spread over several months, usually two or three, so if you only use your phone occasionally, it can be less expensive than paying every month for airtime that you won’t use. There is no credit check involved – unlike monthly billing arrangements – no monthly service fees, monthly bill, security deposits or contracts to sign.

You can keep much better control of costs – you know exactly how much you will spend because you purchase the air time up front. There no need to disclose your real identity, either – think of all those thrillers in which the character is presented with a new mobile phone: you can guarantee it is prepaid and therefore anonymous. In most cases, you can activate a prepaid phone plan under any name you wish, even Mickey Mouse!

Prepaid is more expensive on a per minute basis. Typically, a minute will cost twice as much in a prepaid plan compared to a monthly plan, so it is well worth checking the plan’s details before buying. Sometimes, not all services are included – you may not be able to surf the wireless Web, for example. Beware, too that extras may cost a lot more: long distance calls, for instance, may be charged a premium fee over what monthly consumers pay.

In short, you can buy and use a prepaid phone and calling card almost as you would with a disposable camera: beautifully hassle-free; the downside is you will pay a higher fee for each minute.

Prepaid or not?
If all you want is a phone to have in case of emergency and rare calls; if you know you will not use more than 20 minutes per month, then a prepaid plan is ideal for you. If your credit rating is shot, then prepaid is usually the only solution (although some companies will also accept you in a monthly plan but only with a huge deposit).

Business travelers are usually served better by national or international “one rate” plans, paying only one rate, no matter if you are in another country. However, you pay for that privilege, so occasional travelers needing a phone may well be best served buying a prepaid phone in the country they are visiting and buying a card when they arrive.

Monthly contract phones offer the best deals for minutes and texts but the do tie you in for a minimum period (12 or 18 months). They also enable you to have a superb phone effectively for free, often with regular upgrades.

WAP goes the cell phone
WAP or the Wireless Web refers to browsing a stripped-down version of the Web right on the screen of your mobile phone. It can be used for retrieving email, placing orders, looking up movies, restaurant listings or sports results, for example.

If that appeals, then choose a phone with a “minibrowser” – the special kind of browser used for surfing the net on a small mobile phone screen. Look for a graphic browser, not just a text-based browser. Also, if you think you will browse the wireless Internet often, you may want to consider buying a PDA phone – a cellular phone with a larger than average display.

All modern digital cell phones can be used as if they were a modem. With a data cable, short-range wireless Bluetooth or often your laptop’s infrared connection, you can use the phone to connect to your usual ISP while on the road, or to your mobile phone company’s data service (usually requiring an additional subscription).

Check what kind of data speed the phone you are examining supports: GPRS, EDGE, 3G and the new HSDPA (3.5G) services (such as on the Nokia N95 or the HTC TyTN II).

Whether it’s the cool exterior, the sleek lines and slim form factor, or perhaps the 5 megapixel camera, GPS or superior music-playing functions that appeal, the important thing is that your mobile phone does what it needs to for you at the moment. It can be a business tool, a fashion statement, a personal safety device – or all three at once. And with the right package of minutes and texts, it can even be fun!

Story by: Bobby Bhogal

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Posted in: Editorial
By January 30, 2008 Read More →

Asus Eee PC warranty woes

I hope by now you will have seen our Eee PC review and unbox video. If you are a regular to our site you’ll probably know that I love my Eee PC and use it every day. It’s ideal for me to use on the train journey to work especially now we have free WiFi on the train!

I got my first Eee PC back in November and was very impressed with it. Tracy also liked the Eee PC to the point that we were both wanting to use it at home. So I decided to buy another one so that we could have one each and so that I could install Windows XP on one and leave Linux on the other for the sake of the review.

Initially things went swimmingly with the second Eee PC but after just two weeks I started to encounter problems, the system began to freeze and there were problems booting, a few times I saw the dreaded inaccessible boot device error message.

I decided the best idea would be to format the drive and then to reinstall Linux from the supplied recovery CD. However, the solid state drive took a few attempts to format properly and then finally the drive stopped working completely. Obviously a fault with the solid state disk.

Time to call Asus.

My first argument with Asus was that, despite the Eee PC being just two weeks old, they would not simply replace it but insisted upon collecting it and bridging it in for repair. Unfortunately they would not budge on this so I agreed to send it back for repair, thinking it was a simple job and guessing it would not take long.

I was wrong! We’re now at the end of January and I’ve still Asus have not returned my Eee PC. I’ve been calling them every day for the past week only to be told that it’s ‘Currently in for repair’. Surely replacing the SSD is pretty simple and certainly should not take almost 6 weeks?!

Luckily my other Eee PC works perfectly well and I’m still very happy with it. I’m not trying to put anyone off buying and Eee PC, they are an excellent piece of kit, but I’m wondering if any of you out there have had a similar experience with Asus? Have you had a better or worse experience with regards to a warranty claim or with your Eee PC?

Leave us your comments below!

Posted by: Matt

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Posted in: Editorial
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