Whilst most of the networks currently offer the iPhone in the UK, one of the networks has been selling them, unofficially. T-mobile have been importing European iPhone to sell to UK customers. One dealer said, while support from T-Mobile had been “fantastic”, he faces losing customers to O2, Orange or Vodafone because of iPhone distribution.
T-Mobile area sales manager for the south Lee Wales said: “In the past we did buy some iPhones in Europe because we were concerned customers would leave if they didn’t get the iPhone.
“We took the decision and it might have backfired because Apple wasn’t very happy. But we decided that retaining those customers was important. But it’s not our policy, and it has been two quarters since we last did this.”
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