RIM address the BIS outage – Video

It has been a rather rocky and somewhat embarrassing week for Research in Motion. Unless you had your head buried in the sand you will be aware that BlackBerry Smartphones in much of the world have been without data for three days. Here in the UK the Blackberry Internet Service (BIS) was restored early this morning so users are pretty much back to normal.

RIM have today released a video where Co-CEO Mike Lazaridis explains and apologizes about the issues they have been having.
Many have criticized RIM for not being more open and forthcoming with the BIS problems, so it is encouraging to see the main man hold his hands up and say they are sorry and are doing everything they can to fix the problem.

You can see the video below:

Posted by: James