Which has launched a new campaign after they discovered that 70% of consumers don’t know that mobile companies are entitled to increase charges at any point they wish during a mobile contract. A complaint has been submitted to Ofcom with a view to contracts having fixed rates for the period. With all the UK networks now pushing customer towards two year if would certainly be nice to have fixed rates for the term.
Today sees Three implement an increase of 3.6% on many of its customers which with the financial state many people are in will have a knock on affect.
Which have stated that: We estimate that with around 10.5 million adults affected by these price rises so far, consumers have already spent nearly £34.5m extra on phone contracts. Over 12 months this could make up to £90m for mobile phone companies.
Let’s see what Ofcom say. It could get interesting.
Via: Sky News
Posted by: James
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