Orange 3G Blackouts
Orange customers have complained of being unable to receive 3G coverage in locations where signal was previously good.
Most customers said their handsets would not automatically switch to 2G in those areas, and had to manually shift onto the slower connection. Areas affected include parts of Hatfield, Ipswich, Colchester, North Lanarkshire, Glasgow, Dumbarton, Alexandria and London, customers claimed.
Orange was unable to confirm 3G problems in all sites, but admitted to problems in London, Colchester and Ipswich.
An Orange spokesperson said: “Unfortunately [EC1Y 2BJ] lies half way between two mast sites of our current [locations]. We are currently in the process of updating these sites to improve coverage and also looking at opportunities for new masts in this area to ensure customers in this area receive an improved service.


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