T-Mobile change their minds about data usage

After absolute uproar yesterday when T-Mobile slashed their data allowance from 3GB to 500mb they have today back tracked a wee bit and decided that this will only apply to new and upgrading customers!

 

“On Monday 10 January 2011 we announced that, in line with the rest of the industry, T-Mobile would be reducing its Fair Use Policy for data usage to 500MB a month for all mobile phone customers. Following a further review of our policy, these changes will now be introduced from 1 February, to new and upgrading customers only – not existing customers.

There will be no change to the data packages for existing customers  for the duration of their contract and we apologise for any confusion caused. The revision to the Fair Use Policy is designed to ensure an improved quality of service for all mobile internet users."

Lysa Hardy, VP, T-Mobile UK

So my understanding of this is that if you were thinking of joining T-Mobile don’t bother. And if you are an existing customer and use a lot of data you had better start shopping around for a new network. Sounds harsh but they have nobody to blame but themselves.

Posted by: James