Users of LogMeIn Free will be getting emails today letting them know that the free version of the remote access product is to be discontinued. If you already have the email, no it’s not a hoax or phishing scam, the free service really is going away from today!
Users are being told that they must now sign up for the paid-for Pro account in order to keep using LogMeIn.
I’m sure that most of us can understand why the free service would be withdrawn, after all, it’s a very good product that was not drastically different from the Pro version, which will be staying. However, the worrying and irritating thing here is that there’s very little notice being given, it’s not from from TODAY and there’s only a 7-day grace period to get yourself sorted out!
After ten years, LogMeIn’s free remote access product, LogMeIn Free, is going away. We will be unifying our portfolio of free and premium remote access products into a single offering. This product will be a paid-only offering, and it will offer what we believe to be the best premium desktop, cloud and mobile access experience available on the market today. We will be notifying those impacted by the change in the coming days and weeks. In the meantime, we wanted to take a minute to explain the change and help users of LogMeIn’s access products better understand what this means for them.
Impacted users will be notified via email and in-product messages. While messaging started today, users will be given 7 days to make a purchase decision about LogMeIn Pro. To be clear, the 7-day grace period starts when you next login to the LogMeIn service.