Author Archive: Matt

More than 20 years in the IT industry. Blogging with a passion and thirst for new technology since 2005.

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By December 8, 2014 Read More →

iMend smartphone repair review

IMG_1542No matter how careful you are, at some point many of us end up dropping their mobile phone. Sometimes you get lucky and end up with just a little scratch but other times the damage can be a little more catastrophic. Generally your choices are to get a new iPhone or to get the iPhone repaired at iPhone Repair Bridgewater Mall. The former can be rather costly and the repair route typically involves sending the phone away for a week or so.

If you reply upon a mobile phone for your business then being without it for any amount of time may be less than ideal. That’s where the relatively new service from iMend can come in very handy.

iMend provides a phone repair call out service. Simply put, they come to you and fix your phone and they can often do that same-day.  iMend can deal with a variety of common phone issues from cracked screens to faulty buttons, water damage, battery replacement and more. Currently they can deal with all iPhone models, iPad’s and Samsung Galaxy phones. They are also adding more devices soon.

My colleague, Simon, was unfortunate enough to break his phone a few weeks ago. Having dropped it climbing out of the car the screen shattered to the point that several bits of the glass fell off! Remarkably the phone and the touchscreen still worked, just, but the phone clearly needed to be sorted out. The issue for Simon was that his mobile phone is critical to his business so the idea of sending it away for repair was unthinkable. He was on the verge of buying a new phone when I told him about iMend.

We called iMend and spoke to them about the problem. They said they could get an engineer out to us the same day but we opted to have the repair carried out the following day. We were given a time window of between 10AM and 11AM and sure enough, at a few minutes past 10 there was a knock at the door.

In walked a very nice young man, Vil, with a couple of briefcases full of tools and parts. We gave him a small work area to carry out the repair and he confidently said that the repair would take less than 30 minutes. Part way through the repair, Vil noticed that the power button wasn’t working properly. A fact that Simon was aware of; the button hadn’t been working for a few months. Vil asked at that point if we would like him to swap the button at the same time. This seemed like a good idea so we agreed.

After about 45 minutes, it took little longer because of changing the power button, Vil  declared that the phone was fully fixed. Sure enough Simon’s iPhone 5 looked brand new and even had a nice screen protector stuck on too. A nice touch!

All in all, the service from iMend was amazing. Punctual arrival on the date and time promised and at a time and location that suited us. The quality of the work was second to none and even comes with a 12 month warranty.

The cost to replace the screen on the iPhone 5 was £59 which is comparable to many of the send-away services available but the convenience is invaluable. I would absolutely recommend iMend to anyone in need of a smartphone repair.

Please visit the iMend website for a full list of phones covered and their repair price list.

Posted in: Phones, Reviews
By December 2, 2014 Read More →

Sports Tech: Using data to shape your team’s tactics

Your team’s star centre-forward pops his Achilles tendon in training – season over. The starting QB dislocates his shoulder a week before the SuperBowl, missing the biggest game of the season. The scrum-half pulls up with a torn hamstring ten minutes into rugby union’s Heineken Cup final; his team struggle without him.

Injuries can disrupt a match or change the entire course of a season, and certainly spoil that pre-game sporting wager you might have placed with betting website like Vernons – hot favourites can instantly find themselves at a disadvantage when their leading goal scorer or most prolific wicket taker pulls out the day before the fixture.

Bad luck, eh? Well… maybe not. New intelligence and the increasing use of data means that clubs are no longer prepared to play a game of chance with their highly prized and valued assets. Their players, in other words.

Using data to shape a team’s strategy is not brand new. The book Moneyball, published in 2003, covered the project embraced by the Major League Baseball outfit Oakland Athletics. The A’s general manager, Billy Beane, had the second lowest payroll in baseball and needed to build a team capable of competing with more illustrious opponents. He has turned Oakland into regular contenders by statistics and data to identify previously unheralded players to bring to the club. Recently, in an interview with the Guardian, he discussed whether he could translate that approach to football and others sports like baseball and pickleball, of course if you are getting started with pickleball online.

Germany, winners of the 2014 World Cup, used data to feed player intelligence and tactics in the build up to the tournament. The German Football Association developed an application called Match Insights – in partnership with a software company called SAP – which, according to The Telegraph, ‘analyses vast amounts of data about members of the German team and their opponents, based on their on-field performance.’

Player performance is analysed using eight cameras surrounding the pitch, and data is used to measure a range of key performance indicators. One example of how this  data was translated practically can be demonstrated by the Germany national team improving their passing speed; reducing average possession time from 3.4 seconds in 2010 down to 1.1 second earlier this year.

Technology can also be used to forecast injuries, which can have a serious impact on the performance of a team. This article discloses that: ‘Major League Baseball teams spent $665m last year on salaries for both injured players and their replacements, NBA teams lost $358m last season; $44m alone by the injury-ridden Los Angeles Lakers. And in the NFL, where the average salary is about $2m, starters missed a record 1,600 games in 2013.’

So, that’s huge! Anything teams can do to mitigate these losses can be of major benefit. As such, the industry of performance analytics is a fast-growing one and data can anticipate that an athlete is likely to be injured before it actually happens.

There is more detail about such analytics here. The NFL’s Philadelphia Eagles have invested a reported $1m on technology (a fraction of the cost of the average salary bill). Players wear monitors that measure agility and acceleration, allowing coaches to identify when performance begins to decline; heart rate monitors that create post-workout recovery reports to indicate when athletes are physically ready to handle more training; a system that captures data on fatigue, stress and aerobic capacity and more.

Last season, the Eagles were the second least-injured team in the NFL, with 14 players who started every regular season game. They had a 10-6 record and won the NFC East division. That compares favourably with a 4-12 record the season before.

Posted in: Editorial
By December 1, 2014 Read More →

Award Winning Android Apps of 2014

 

Data from 2014 shows that 84% of time on mobiles is spent using Apps, compared to 14% on the mobile web. The App industry therefore continues to become an important area for IT recruitment growth; reportedly creating more than 500,000 jobs and becoming a $25bn economy in the US alone already.

 

As we wait to see which Apps will prove the most innovative and useful in 2015, we look back to the best of 2014:

 

1.       Learn Languages: Rosetta Stone

 Screen Shot 2015-01-29 at 16.52.35

This Android Education app won the “2014 Academics’ Choice Smart Media Award” and the “2014 Tabby Awards Winner” as well as the “Users’ Choice pick.” What makes this language learning app special is the extensive access to 24 different languages, of which the first lesson is free to access. It boasts voice recognition and the app creators have additionally pioneered interactive software to improve language learning. Nowadays, international travel is common and ambitious professionals may need to learn a language to expand opportunities to work internationally. This could be the perfect app if The Wall Street Journal is correct: “Rosetta Stone may be the next best thing to living in a country.”

 

2.       Hotel Tonight  

 Screen Shot 2015-01-29 at 16.52.43

 

Hotel Tonight carries the motto ‘Plan Less. Live More.’ and scooped the Best Android App at 2014’s Tabby Awards in the Lifestyle category. The App provides guaranteed best rates at hand-picked, top-rated hotels, which you can then ‘book in 10 seconds with 3 taps and a swipe.’ The hotels are grouped into categories such as Basic, Hip and Luxe as well as ‘themed playlists’ that will tell you which hotels have great pools, for example. The Top 3 reasons why each hotel has been selected is also provided to enable users to understand the benefits with a quick glimpse. And to cap it all off, the App is backed by real people offering 24/7 customer service.

 

3.       Marvel Puzzle Quest

 Screen Shot 2015-01-29 at 16.52.57

 

This App is another Tabby Awards Winner, in the category of, ‘Game: Puzzle, Games & Family.’ This game combines all of the famous Marvel characters such as Captain America, Spider-Man and Hulk on different gameplay puzzles that give you the options of: player-vs-player tournaments; unlocking new characters; collecting comics; fighting against the Marvel enemies; and reading epic original story lines. Players gradually unlock different characters by collecting comic covers, which in turn strengthen associated skills. Users can improve their gaming puzzle skills anywhere, on their mobile or tablet.

 

“An intricately crafted, remarkably deep experience — Marvel Puzzle Quest doesn’t merely meet the expectations of its name, it exceeds them.” – IGN.com (Editors’ Choice Award).

 

2015 should produce some innovative and truly engaging Apps, as well as an increasing need for both freelance and permanent app developers. This article was provided by The IT Job Board, who currently have hundreds of App developer jobs available on their site.

 

 

Posted in: Apps & Games
By November 24, 2014 Read More →

Samsung Galaxy Tab S 10.5 hands-on video

SM-T800NTSABTU-353218-0In the battle for thin, Samsung may well be the sinner with their Samsung Galaxy Tab S 10.5. This 10.5″ tablet boasts a gorgeous hi-res Super AMOLED display and 8 cpu cores but packs it all in to a form just 6.6mm thick.

In the video below you’ll see me fondling this little beauty. We take a look at the hardware before looking closer at the OS and UI.

The Samsung Galaxy Tab S 10.5 is available now from Currys.

 

Samsung Galaxy Tab S 10.5 specification:

  • 2G Network:     GSM 850 / 900 / 1800 / 1900
  • 3G Network:     HSDPA 850 / 900 / 1900 / 2100
  • 4G Network:     LTE 800 / 900 / 1800 / 2600
  • Micro-SIM
  • Dimensions:     247.3 x 177.3 x 6.6 mm (9.74 x 6.98 x 0.26 in)
  • Weight:     467 g (1.03 lb)
  • Display:     Super AMOLED capacitive touchscreen, 16M colors, 2560 x 1600 pixels, 10.5 inches (~288 ppi pixel density)
  • Stereo speakers
  • 3.5mm jack
  • Card slot:     microSD, up to 128 GB
  • Internal Storage:     16/32 GB
  • 3 GB RAM
  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, DLNA, Wi-Fi hotspot
  • Bluetooth:     v4.0, A2DP, LE
  • Infrared port
  • microUSB v2.0 (MHL 2.1)
  • Primary Camera:     8 MP, 3264 x 2448 pixels, autofocus, LED flash, Geo-tagging, dual camera, panorama, HDR, 1080p@30fps video
  • Secondary Camera:     2.1 MP
  • OS:     Android OS, v4.4.2 (KitKat)
  • Chipset:     Qualcomm Snapdragon 800
  • Exynos 5420
  • CPU:     Quad-core 2.3 GHz Krait 400 (S800), Quad-core 1.9GHz Cortex-A15 & quad-core 1.3 GHz Cortex-A7 (Exynos 5420)
  • GPU:     Adreno 330 (S800)
  • GPS:   A-GPS, GLONASS, Beidou
  • Battery:           Non-removable Li-Ion 7900 mAh battery
By November 13, 2014 Read More →

Online security: stay safe

symantec_padlockIt is important to know how to stay safe when you are using the internet. You should never give out any personal information about yourself to anyone online that you do not personally know; no matter who you think you’re talking to.

There are thousands of sites on the internet that allow you to communicate with just about anyone, anywhere in the world and get an instant reply. There are also hundreds of forums available for you to ask questions and get advice within the hour. However, it is important that you keep in mind that anyone can pretend to be someone they are not on the internet. Here are a few top online security tips to keep in mind when browsing the web safely.

Chat room safety

Chat rooms have become increasingly popular with their ability to allow you to talk to just about anyone about anything you like. However, it is vital that you remember not to give out any personal information to strangers, including your full name, address or phone number.

Websites asking for personal details

If you are doing a bit of online shopping, you may have to give out some personal information, such as your credit card details. Of course this is perfectly normal in order for you to make a purchase. However, you should always ensure it is a reputable business and a trusted website.

You can check whether it is a trusted website by the look of the URL: if it is ‘https’, has a green URL box or a locked padlock symbol it means that the website has an SSL certificate – this is a safe website. If however, it has none of the safety signs highlighted, you should rethink about inputting your card details.

Online threats

Protecting yourself and your computer from online threats is really important and therefore the simple answer to this is to ensure you are always using up to date firewall software. By ensuring you update your anti-virus software you are protecting your computer and yourself from viruses and hackers. There is a reason why companies update their software – you must update it also.

By being vigilant when you are online, you can ensure you are safe and protected from any threats.

Posted in: Editorial
By November 10, 2014 Read More →

HTC Nexus 9 hands-on video

N9-grid1-1600A few weeks ago HTC held a small press conference and announced the new HTC Nexus 9.

The Nexus 9 is one of the first devices featuring the latest Android 5.0 Lillipop. This new OS version breathes new life in to Android and unusually for HTC, the Nexus 9 has no HTC Sense overlay so there is a nice clean feel to the UI.

It has been quite some time since HTC produced a tablet and we have high hopes for the Nexus 9. In the video below we start with a short unboxing and then go hands-on with the hardware and a look at the OS and UI.

 The HTC Nexus 9 is available now from Currys. Our thanks to them for the for the review device!

 

 

HTC Nexus 9 specification:

  • 2G Network:     GSM 850 / 900 / 1800 / 1900
  • 3G Network:     HSDPA 850 / 900 / 1700 / 1900 / 2100
  • 4G Network:     LTE
  • Dimensions:     228.2 x 153.7 x 7.9 mm (8.98 x 6.05 x 0.31 in)
  • Weight:     425 g (Wi-Fi) / 436 g (3G/LTE) (14.99 oz)
  • Display:    IPS LCD capacitive touchscreen, 16M colors,   1536 x 2048 pixels, 8.9 inches (~281 ppi pixel density)
  • Protection:     Corning Gorilla Glass 3
  • Stereo loud speakers
  • 3.5mm jack
  • Internal memory:      16/32 GB, 2 GB RAM
  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, DLNA, Wi-Fi hotspot
  • Bluetooth  v4.1, A2DP, apt-X
  • NFC
  • microUSB v2.0
  • Primary camera:     8 MP, 3264 x 2448 pixels, autofocus, LED flash, Geo-tagging, touch focus, face detection, 1080p@30fps, stereo sound rec.
  • Secondary camera:     1.6 MP, 720p
  • Android OS, v5.0 (Lollipop)
  • Chipset     Nvidia Tegra K1
  • CPU     Dual-core 2.3 GHz Denver
  • GPU     Kepler DX1
  • Accelerometer, gyro, proximity, compass
  • GPS with A-GPS, GLONASS
  • Battery:  Non-removable Li-Po 6700 mAh battery
By November 8, 2014 Read More →

Adonit Jot Touch hands-on

jottouchQuite some time ago I decided to get myself a stylus for my iPad as I wanted to hand right notes. At the time I chose the Adonit Jot Flip

Things have moved a long quite a bit and the folks at Adonit have just released their latest incarnation, the Adonit Jot Touch. Boasting features such as 2048 pressure levels and feature buttons that allow access to menus or other items the Jot Touch has a Pixelpoint™ fine point stylus. 

Jot Touch with Pixelpoint™ works seamlessly with tons of your favorite digital creation apps. Connect it to a Jot-Ready App to take advantage of features like palm-rejection, pressure sensitivity and shortcut buttons.

 

By November 6, 2014 Read More →

HTC Confirms Android 5.0 for M7, M8

B1jghMACUAE4s3DGreat news for owners of HTC’s flagship devices, the HTC One M8 and last year’s HTC One M7. In a tweet HTC USA have confirmed that:

We have the Android Lollipop code. We’ll be updating the HTC One (M8) & (M7) within 90 days from today. #HTCAdvantage

Which means that we’ll see Lollipop on the M7 and M8 by the beginning of February 2015. This will be deployed as an over the air update starting with SIM free devices first. No precise details on the deployment to various carriers and how long we’ll have to wait here in the UK as yet but it’s certainly a step in the right direction!

Posted in: News, Phones
Tags: ,
By November 5, 2014 Read More →

Cruise ships take a Quantum leap forward

QuantumJust last week Royal Caribbean International took delivery of their newest cruise ship, Quantum of the Seas, from Meyer Werft Yard.

Now you may well be wondering why we’re talking about a cruise ship, and to be honest, when Royal Caribbean invited us aboard a few weeks ago, I too wondered.

But Quantum of the Seas is all about technology and is the most technologically advanced cruise ship in the world, Royal Caribbean say it’s the world’s first Smart Ship, with “boatloads of bandwidth” which allow the cruise line to offer unprecedented connectivity – 500 times more than any other cruise ship; easy-to-use systems that expand guest choices and simplify schedules, plus, RFID technology that speeds up the boarding process and allows guest to track their luggage every step of the way.

Tracy and I were able to spend two nights on Quantum, to experience all of this technology for ourselves. This equated to two days of liberally using words like ‘Awesome’, ‘Amazing’, ‘Incredible’ and ‘Brilliant’.

So let’s starts with a few facts and figures…

  • Registry: Nassau, Bahamas
  • Built at Meyer Werft, Papenburg, Germany
  • 168,666 GRT
  • 1,141 feet (348 meters) long
  • 136 feet (41 meters) wide
  • 28 feet (8.5 meters) draft
  • 22 knots cruising speed
  • 16 guest decks
  • 18 total decks
  • 16 guest elevators
  • 4 bow thrusters with 4,694 horse power each
  • 4,180 guests (double occupancy)
  • 4,905 guests total
  • 2,090 of Royal Caribbean’s largest and most advanced staterooms ever
    • 375 Virtual Balcony staterooms — interior staterooms offering expansive real-time views of the ocean and exciting destinations through virtual balconies
    • Up to 16 Family-Connected staterooms — perfect for multi-generational families or groups of friends, these staterooms provide separate bedrooms and bathrooms for all
    • 12 new Studio staterooms with balconies and 16 Studio Interior staterooms, both for single travelers  

The use of technology starts before you even step aboard

About 10 days before we were due to set sail, Royal Caribbean sent me my “reservation number” and asked if we would complete the online check in. This process is very similar to online check in for an airline where they go through and take all your relevant information including passport and visa details. Although, as we were going on a cruise-to-nowhere, a visa was not required.

During the process you are also asked to take or provide a headshot which is then used as part of the boarding process. If you were going on a cruise which stopped at other ports the photo is used to identify you when you leave and board the ship as they scan you in and out with your WOWband or smart card. If you are not happy providing your own photo they can also take one at the port as part of the check in process. The last part of the online check in was to set up your onboard charging account. Once you have this set up it means that once onboard just a quick scan of your band and you can pay for anything!

The other big part of the pre-planning Royal Caribbean have introduced comes from their change from a traditional main dining room to their new ‘dynamic dining’ system. Once I was checked in I could then go and make restaurant reservations for our 2 nights along with entertainment reservations for the shows. The system will also handle the shore excursions and spa appointments in the future. What’s really nice is once you have something booked it tells you if you are going to have a clash and you can view everything in the really well laid out planner. Once onboard all these reservations will then transfer to your Royal iQ app and will also save guests from standing in lines and trudging from place to place on the first day of the cruise. As Royal Caribbean say, ‘you get the first day of your vacation back’.

Royal Caribbean guests can go from “sidewalk to ship” in 10 minutes with no check-in counter, no forms to fill out and no lines to stand in. The average check in time on the day we boarded was just 7 minutes!

RFID Technology

WOWBand

WOWBand

RFID technology is becoming more commonplace and Royal Caribbean are certainly using this to its advantage in a number of key ways.

During the boarding process, RFID tags are placed upon your luggage. This allows guests to track their luggage in real time on their smartphones and monitor their bags’ progress through key points en route to the stateroom.  On departure, the process is reversed.

Quantum of the Seas also has new RFID ‘WOWband’ wristbands, which can be used as your room key or can be used to pay for onboard purchases, make reservations, find your photos in the onboard photo shop etc.

Simplicity and efficiency are also at the heart of two new apps that put guests in charge of their cruise choices: Cruise Planner, which allows guests to research and book dining reservations, shore excursions, spa appointments and more before their vacation begins; and Royal iQ, available as a downloadable app and provided at freestanding iQ stations around the ship.  Royal iQ allows guests to manage details during the cruise, includes a convenient calendar that provides at-a-glance views of their program, and keep in touch with one another and home via phone and text capabilities.

WiFi onboard

Connectivity on cruise ships has always been hit or miss and bandwidth is a big issue. This is set to change with Quantum of the Seas though, as Royal Caribbean International teamed up with O3b Networks, a global satellite provider, who developed a new technology. This new satellite network delivers “fiber-optic bandwidth.” Quantum of the Seas features O3b fiber-like Internet service which will provide more than 500 times the bandwidth that you’d experience from a regular on-board connection.

The O3b fiber-like Internet service was first piloted on Oasis of the Seas in December 2013 and has also been since introduced on Allure of the Seas. The new system fitted to Quantum of the Seas will provide O3b coverage as the ship approaches the east coast of the United States.

Royal Caribbean International is now testing a variety of pricing. While the prices are highly subject to change, the current pricing offers guests $29.95 per hour, $99.95 per day, and $189.95 for unlimited usage on a 7-night cruise for one device.

You may read elsewhere in the press that there was ‘no Wifi coverage’ on Quantum during the inaugural sailing but that’s just sensationalism. There was indeed WiFi on board but there isn’t O3b satellite coverage in Europe as yet. This will be ready in time for the launch of the next Quantum Class ship, Anthem of the Seas, when she commences service from Southampton in April of 2015.   A fact that was made clear to members of the press both before and during the inaugural sailing.

Ripcord

Ripcord by iFly is just awesome! This offers guest the chance to experience skydiving in a wind tunnel and is the first of such to be installed on sea-going vessel.

Following a short briefing video and time with an instructor, guests are provided with a jumpsuit, goggles, helmet and ear protection. Your group is then taken to the wind tunnel where you get to take it in turns to experience what it’s like to freefall skydive.

With a series of hand gestures and physical guidance from an instructor it doesn’t take too long to get the hang of the basic positions but it looks like a lot of training would be needed to get really good at it. Fortunately, you’ll be able to buy packages to give you a certain number of training sessions with an expert.

I’d recommend keeping each session fairly short to begin with though, it takes a lot out of you!

DSC_0233 IMG_5406 DSC_0281

North Star

If skydiving seems a little bit too energetic for you then there’s another way to experience some sights aboard Quantum of the Seas with North Star.

North Star is “an engineering marvel that transports guests more than 300 feet above the ocean”. Guests board a large glass capsule at the end of a large boom arm and are then hoisted high in to the air for unique views of both the ocean and the ship itself.

Here you can take some exceptional photographs and I’m sure it will be even more amazing to be able to take photos of some of the cruise destinations and North Star is able to operate both at sea and in port.

DSC_0229 DSC_0245

IMG_5415 IMG_5518

Sea Plex

So heights may not be your thing but if you’re still looking for some fun then there’s plenty to be had at Sea Plex.

Sea Plex offers the largest indoor active space at sea and is a distinctive and flexible sporting and entertainment venue offering more first at sea experiences, guests can experience a circus school with flying trapeze, or play basketball on a full-size regulation basketball court. By night, the first-ever bumper car and roller skating offerings deliver fun and excitement. Or, guests can dance to music orchestrated from a floating DJ booth which hovers above the activity below.

 IMG_5400 IMG_5401

Bionic Bar

One of the coolest additions to Quantum of the Seas are the robot bartenders at the Bionic Bar.

These masterpieces of technology can create and pour your favorite mixed drink in just a few seconds right before your eyes. Tablet computers allow patrons to select their desired drink for an extensive list while electronic screens at either side tell you how long you’ll have to wait for your drink and where you are in the queue.

Unfortunately the Bionic Bar was plagued with teething problems during our time on Quantum of the Seas but we were able to see it operational on a number of occasions and it certainly is a talking point. It also ensures that you get your turn to order from the bar fairly and the robots don’t ask for tips!

Quantum of the Seas launch photos

Of course, it takes far more than a bionic bartender and skydiving to make a truly smart ship and items mentioned in this post are just a few of the more obvious, customer-facing innovative technologies that you’ll find aboard Quantum of the Seas. Below the surface there’s plenty more to talk about from the on-board waste reclamation to the air-lubrication system…

Tracy and I were lucky enough to see much of what goes on behind the scenes on Quantum of the Seas and spent some time with Captain Patrik Dahlgran, Capt. (Felix) Srecko Ban, Captain Gus Andersson and Richard Pruitt (Vice President of Safety and Environmental Stewardship).  But that’s all for another post!

By October 30, 2014 Read More →

Four Lessons on Retail Shopping Apps

It is not unusual to see strangers on the street staring at their mobile phones or tablets or looking busy reading something. When attending concerts, you may have seen several dots of light emanating from handheld devices. Like you, they may have been trying to take pictures or recording the song at that juncture. There is no denying that we are moving fast into the digital age. Mobile phones have not only changed the way people communicate. It has also changed the way individuals live and shop.

Many are still using laptops and desktops at home, but handheld devices are becoming computers on the go. The internet has revolutionized mobile technology and shopping app. According to Tech Crunch, research firm Forrester expects online retail to grow at a 10 percent compound annual rate, with the money involved to reach $279 billion by 2015. A Nielsen study found that at least 48 percent of children between 6-12 years wish for an iPad for the holidays. The Nintendo Wii U comes in second, then the iPad Mini. The focus might all be about fun and games, but they want the flexibility of mobile devices more and more than fixed gaming consoles.

Adults in the US also have this affinity for mobile devices with just over a third of the population owning a tablet, according to Pew Internet. Not only do these tablets and mobile phones provide a means of contacting friends, family members, and colleagues. They have become computers on the go. Tablet devices are becoming a prime choice for shoppers looking for both necessities and luxury items. The key is for business owners like yourself to harness this information. This way, you can start integrating online storefronts into your current setup. Shopify has the technical capability to help ease your company into the digital age.

Ease of Navigation

Online stores can take their queue when sales are not picking up as expected. Marketing the site may have been the easy part. But if sales remain low, you may have an online store that is keeping customers from hitting the buy button. Does it take the customer forever to complete the transaction? Are their way too many next buttons to go through that customers end up abandoning the sale? Try timing how long it takes to complete a transaction. Ask friends to go to the site to do beta testing and ask for their opinion.

Clutter-free Web site

You may have several items to sell, so organizing them in different categories helps. You can even opt for a setup where customers can go to a page to answer some quick questions. This will help narrow down the item choices to what they want to take a look at and then buy as soon as it fits their requirements. Understanding that it takes a savvy developer to help you get that website right, you also need to know how the final look should come out. Some retail businesses point to costs as the main reason for not getting this one right. One must prepare to take on the extra cost for now to reap more profits later.

Smarter Shopping Cart

Although online shoppers may appear to be buying items in an instant, they do prepare for them. This means they go to websites to check out the items and compare it to a competitor site. This will include shopping based on the pictures posted, prices and shipping options. Taking all these factors together, they then make the decision to buy online. The problem is that they may close a website by accident without saving their shopping cart. This will mean going through the entire process again and worst case, they just end up at the last online store they were looking at. But if you have an app that allows customers to add items to wish list, they will likely find their way back to your store again.

Explore all the ways you can reach your customers with an online ordering solution from this site https://revelsystems.com/pos-systems/type/retail-pos/. Increasingly a staple for point of sale systems for small businesses and growing enterprises, an online ordering option will allow you to expand your footprint beyond the walls of your building.

Payment Options

The customer has finally decided to buy the item, except there’s one drawback – the payment method. It could be that the customer gets redirected to another site to encode their credit or debit card information. This raises security questions for some customers and might make them abandon the sale. It could also be that you only accept card payments, but they may only have a checking account available. Again, this could appear as another dead end to the customer.

With the booming industry in online retail selling, many companies have found ways to post their online stores and they are also offering lots of coupon codes to offer their customers discounts, you can check here and get all the details. What some of these businesses missed out on is the customer experience that could spell the difference according to Tech Crunch. Do some research on which developers to go to for your online store to get a piece of the market share. It may entail some cost, but you can get a quick turnaround for your buck if you do this right. Cutting corners may work if the risks are not as high. Get this right, so your efforts will be worth it.

Posted in: Editorial
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