Author Archive: Matt

More than 20 years in the IT industry. Blogging with a passion and thirst for new technology since 2005.

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By March 27, 2015 Read More →

THE INSURANCE T&Cs YOU WISH YOU’D SEEN – GADGET EDITION

470807_TotalCoverage_PQ_v4.psbComplaints about insurance are commonplace, but now buyers of gadget insurance may have more reason to complain than others.

The Financial Ombudsman Service (FOS) recently stated that it had seen a doubling of the number of complaints about gadget insurance throughout 2014 – more notably, it found that approaching half of all claims turned down were incorrectly turned down.

The FOS found that insurers had applied the terms of the contracts incorrectly to valid claims – that or, as the BBC reported, the terms were “so ambiguous it was hard to see how anyone could make a successful claim”.

 

The best gadget insurance – or is it?

This prompted Bought By Many to look at the best gadget insurance policies on the market and see if the terms were clear to us. Our review included Gadget Cover Supercover, i-Digital Premier, Insure My Pocket Platinum, Insure My Mobile Phone Gold, Protect Your Bubble,Gadgetbuddy.com, Switched On Insurance, and Helpucover.

What they found was surprising – so, they have laid out the top unexpected policy terms to help you be armed when you go looking for your policy.

 

How to tell if you have the best gadget insurance

1. 14 days…

Many people are familiar with a “14 day cooling off period” from phone and broadband contracts – that is a period after purchase when you as a customer can cancel the contract with no penalty.

Several of the top gadget policies reviewed contained a 14 day cooling off period but also a 14-day ‘exclusion period’. This stipulates that for 14 days after purchase, you cannot make a claim. It’s reasonable to expect you are covered from the moment you have bought your insurance, but here that may not be the case.

2. Travel

Some travel insurance policies won’t cover you for high value electrical items (a select few will), so people naturally expect their gadget policy will. All of the top end policies sampled allowed a period of time abroad per year, but the lowest was only 30 days – 3 long holidays could put you close to that limit, and the strict wording we reviewed would then mean any claim (relating to the travel or not) could be denied.

3. Not all gadgets are created equal

All policies reviewed had an age restriction on the gadgets – the lowest required that the gadget had to be under 18 months old on the day you take the policy out.

Some others required that the gadget were bought from a UK retailer, therefore excluding online auctions like eBay or foreign purchases brought back from holidays. Some also specified different excesses, depending on the gadget type insured.

4. Unattended?

Some would say that if you leave your phone on the dash in your car window then you deserve what you get. Insurers would tend to agree as they commonly had a definition of “unattended” which might include leaving a gadget in a car, leaving it out of sight or even in one policy “beyond arm’s reach”.

The terms may be more stringent than expected – in some policies reviewed, it was ambiguous over whether leaving your phone on a table with a friend was considered “unattended” or not.

 

Home insurance for gadgets

Those who have been listening in their insurance classes will know that your boring old home insurance can include cover for mobiles and other gadgets as named items.

The cover can sometimes work out cheaper than buying gadget insurance separately – though you do need to take care to make sure you’re getting the same kind of cover, as most home insurance policies would require upgrade options to ensure you are covered for accidental damage and when taking your items out of your home. By contrast, these are standard features on many gadget policies.

We hope this helps you in getting to grips with your gadget cover, demystifying some of the world of insurance and helping to navigate if you have a complaint!

Posted in: Editorial, Gadgets
By March 18, 2015 Read More →

HTC One M9 Hands-on video

onem9w2.0A few weeks ago HTC announced their latest flagship smartphone in the form of the HTC One M9. Building upon the successes of last year’s HTC One M8, the M9 shares a lot of the design heritage of its predecessors. You’ll find the aluminum uni-body construction is still a key focus of the range, albeit that this model has a new and attractive two-tone finish.

One of the more significant differences is in the camera department. Remember the 4mp camera with Ultrapixel technology that HTC have been trying to win us over with for the past two years? Well in a 180 degree u-turn, literally, the 4mp shooter has been removed as the primary camera and transplanted on to the front of the M9 as a its ‘selfie’ camera. While the primary camera now a more ‘conventional’ 20mp unit. In fact, having an Ultrapixel camera as the forward facing makes a lot of sense.

The M9 packs a decent spec, details of which you can find below, but it has been met with something of a mixed reception with claims that it’s nothing but a refresh from one side and those that hail it as a revolution.

In the video below you can see me going hands-on with the M9 and I’ll show you some of the hardware features and then run a benchmark.

There a a few more videos to follow where I look at the OS/UI in more detail as well as going in-depth with the cameras.

 

 

HTC One M9 Specification:

  • Dimensions :    144.6 x 69.7 x 9.6 mm (5.69 x 2.74 x 0.38 in)
  • Weight:     157 g (5.54 oz)
  • Nano-SIM
  • Super LCD3 capacitive touchscreen, 16M colors, 5.0 inches, 1080 x 1920 pixels (~441 ppi pixel density)
  • Corning Gorilla Glass 4
  • HTC Sense UI 7.0
  • Android OS, v5.0.x (Lollipop)
  • Qualcomm MSM8994 Snapdragon 810
  • CPU:     Quad-core 1.5 GHz Cortex-A53 & Quad-core 2 GHz Cortex-A57
  • GPU:     Adreno 430
  • microSD, up to 128 GB
  • Memory:    32 GB, 3 GB RAM
  • Primary Camera:     20.7 MP, 5376 x 3752 pixels, autofocus, dual-LED (dual tone) flash
  • Secondary Camera:     4 MP, 1080p@30fps, HDR
  • 3.5mm jack
  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, DLNA, hotspot
  • Bluetooth     v4.1, A2DP, apt-X
  • GPS with A-GPS, GLONASS
  • NFC
  • Infrared port
  • Stereo FM radio with RDS
  • microUSB v2.0 (MHL 3.0 TV-out), USB Host
  • Fast battery charging: 60% in 30 min (Quick Charge 2.0)
  • Non-removable Li-Po 2840 mAh battery

 

By February 24, 2015 Read More →

Three IT services which could boost business

Businesses of all kinds today rely heavily on IT. Whether technology is driving your front line or is propping up your infrastructure behind the scenes, it’s something which business leaders need to be paying close attention to. Business is often about staying ahead of the competition and this is as true in the world of technology as it is anywhere else. Here, we take a look at a number of technological services which could help boost your business, both in terms of security and productivity.

 

1.       Gigabit internet connection

Not long ago, a 100 megabit connection might have seemed like the cutting edge speed. But if there’s anything we’ve learned during this digital age, it’s that things move very quickly. Gigabit internet connections are particularly effective in an office environment due to the large number of people using the same web connection. While home connections typically see only a handful of people sharing bandwidth, office demands can be significantly higher, creating the need for a better connection.

 

2.       Cloud services

Efficient handling of data is a crucial part of business. Key company information needs to be readily available at all times, but it also needs to be held safely and securely. When done properly (see this Forbes piece) using cloud services is undoubtedly the smartest way for businesses to allow distributed staff members to access central information resulting in enhanced productivity.

Storing data remotely also removes a number of the dangers which come with local storage, such as the possibility of fire damage and the corruption of files.

 

3.       SSL VPN

When businesses set up an infrastructure for the remote storage of data, security is a number one issue – as this BBC article points out. The use of SSL VPN can streamline the process, removing the need for any costly software, instead allowing the secure connection to a corporate network to take place within a simple web browser.

Thus, the SSL VPN service is not only a boost to the system’s security, but it can also offer a boost to a company’s productivity, allowing swift and secure access to central networks from anywhere in the world.

When in business it is vital to choose the right IT service for your business to ensure maximum productivity and sales.

By February 19, 2015 Read More →

Will Driverless Cars Ruin the ‘Thrill’ Of Driving?

audi_autonomous_ttrs-2For many people, being behind the wheel of a powerful car provides them with a feeling of absolute freedom. There’s nothing quite like being in control of a roaring engine, burning rubber along a stretch of empty road. For people with a god complex, it’s a way to vent out their feelings as they let it all out on the open road. Would it be the same, however, if there would come a time when driverless cars would become the norm, taking the driver out from behind the wheel, and making him just another passenger in the car?

Autopilot engaged

Many believe that it would be convenient to have an autopilot system in the car. It would definitely cut down on the car accidents caused by human error. Travelling wouldn’t be that tiring for those who drive over long distances. Driverless cars would also transform the way the public transport system works.

With driverless systems, the safety of roads would be increased dramatically. There probably wouldn’t be any traffic at all. In addition, with the computerisation of the roads, there would be no reckless drivers to speak of because everybody would be driving the same way and everybody would be synchronized to the system.

Heart of the driver disengaged

However, with the disappearance of the driver, the human element of driving disappears. There has always been something sensual about driving. The marriage of man and machine has almost always been personified by the relationship of the driver and his car. Gone will be the romanticized days of being distinguished as a highly-skilled driver.

The thrill of learning how to drive in itself will be lost, as learning how to drive will become obsolete. The human race will have lost an invaluable skill that had been developed over decades. Even with the undeniable advantages of having driverless cars, there is something with a lot of sentimental value to be lost when a driver is taken from his car.

The disappearance of the car’s appeal

With the disappearance of the driver, the appeal of owning a car and driving would be lost. The romance of aimlessly driving with someone would be gone. The new generation will never know how much fun it would be to get lost because they would always have to input a destination before setting out in a car.

The days of romanticizing car rides would be over. No more songs will be written about riding in cars, because of its impersonality. Driving will have the same appeal as zero-fat milk. For all the bad things that drivers and their cars have brought upon society (e.g. car crashes, traffic jams, air pollution), cars have also brought immense pleasure and entertainment for generations since their invention.

Disappearance of an important skill

Autopilot-driven cars may ruin the experience of driving, but don’t worry, it’s not bound to be made unto law anytime soon. We all still have plenty of time to enjoy driving and just ride for the thrill of it. Online resource hubs such as TopTests.co.uk help individuals learn about driving and test their knowledge of driving laws. Driving is a useful and fun skill to learn, and it will surely be handy when the autopilot fails.

 

By February 18, 2015 Read More →

Want to watch your favourite TV shows abroad? IPTV vs. Internet TV

The number of people migrating, buying holiday homes or spending their 3-month sabbaticals in a foreign country is continually on the rise.

For those TV lovers, an IPTV set top box is the answer to their prayers; in a nutshell, it allows users to continue to watch their favorite TV programmes whilst abroad.

Imagine a subscription service (similar to SKY) but dedicated for users who are abroad.

IPTV vs. Internet TV

Internet TV and IPTV both refer to television programming and video transmitted over the Internet. In that sense, both formats are IPTV. However, the two forms are different:

  • Internet TV typically refers to television broadcast over the Internet that you view on your computer in a Web browser. Examples include news programming available for viewing on the Internet, Web sites that broadcast standard television programming, and even YouTube video. This kind of IPTV is characterized by low-definition video and uneven transmission speeds.
  • The second type of IPTV—the focus of this article—is a subscription service delivered to your home by a service provider through a set top box, much the way cable TV works today. This kind of IPTV not only provides high-definition (HD) television programming but also interactive features that allow you to play programs and movies on demand, pause and replay video, watch Pay-per-View shows, and other features. Some providers also include text messaging, digital telephone, and Internet access in the service.

 

How Do You Get IPTV?

IPTV is not available everywhere. Currently, it is more widely available in Europe. The service provider My TV Abroad currently provide their IPTV setbox Freeview receiver from the UK, Scandinavia or Greece, allowing you to view live TV from these countries anywhere in the world via your internet connection.

You will never miss an episode of your favourite TV show or the big sporting events again with this system. Simply plug the Ex-Pat TV box into your broadband router and your television and you will have live, uninterrupted access to all Free to Air channels currently are currently broadcasted in the those countries.

 

Making the Choice

IPTV may be new, but it’s growing rapidly. Today, there are about 29 million IPTV subscribers in the world.

According to a leading media analyst, the number of IPTV subscribers is expected to more than double in the next 2–3 years. This means that IPTV service is going to become more widely available in the near future—something to keep in mind if you’re planning to purchase a new television or signing up for a long-term service agreement with your current provider.

For those looking to watch British television programmes whilst abroad, My Tv Abroad have a wide array of channels for their subscribers to choose from.
Unlike others on the market, the My Tv Abroad system does not require a computer to make it work, nor does it require you to hide your location. It is very simple to use and easy to set up. All this from only £19 per-month.

If you are moving abroad or perhaps have a holiday home, now’s the time to take advantage of this great offer provided by My Tv Abroad. Click here for more details

 

Posted in: Apps & Games, Editorial
By January 21, 2015 Read More →

Security: stop your business from being hacked

It is a well known fact that hackers are becoming increasingly intelligent when it comes to hacking into businesses IT systems. In fact experts are now warning that over 50% of UK businesses could be hacked in just one hour – a pretty worrying thought!

After the vicious attack on Sony in 2014 which took the entire world by storm, it has become evident that hackers really do know what they are doing – and the results are potentially dangerous. This scam also highlighted the fact that very few of us are protected against these criminal offences and much more needs to be done in order to combat these criminals.

It is well known that attacks on both small and medium sized (SME’s) companies are extremely common due to the less sophisticated security software they have in place. Hackers are also aware of this hence why these are the businesses that are often targeted – security is a huge problem for all firms, but it is the SME’s that are truly under threat.

 

Protecting your business

Here are some of the highly recommended tips to securing your business:

 

Education

One of the most important things any business can do in their plight to remaining secure is to educate their staff on their role in security. Your employees really are the frontline of defence when it comes to the security of your business, whilst this isn’t the only way, if staff are vigilant it means hackers will have a much harder time.

 

Endpoint Security

Many companies are also introducing Endpoint Security into their business in order to remain as safe and secure as possible. Endpoint Security is an information security method for protecting a corporate network through the focus of endpoints. Software, authentication and authorisation are each monitored carefully to ensure maximum security. This software will include antivirus, anti spyware and firewall protection.

 

Encryption

It is also recommended by experts that all business data is encrypted to ensure safety if any data is stolen. This works to ensure that if the data is stolen, the thief cannot read the data – only you can. This is one of the best security techniques out there.

 

Mobile

Now, it is no surprise that mobile is becoming huge – we are constantly on our phones, emailing or talking. So, it is important to set up mobile network security due to more and more members of staff working away from the office at home. Therefore it is vital to ensure that any wireless mobile connectivity is as secure as possible.

With these tips in mind, you will be able to protect your business for years to come from the infamous hackers.

By January 15, 2015 Read More →

Buying Suitable Storage Devices – A Guide

storage(1)The use of computing devices has increased exponentially. There are a lot of things nowadays that require the use of computers. With this increasing demand in computer use, there has also been an increase in the demand for storage. There are a lot of ways to store data from a computer. There is hardware that has been designed especially for storing information. A computing device has internal storage as part of its structure. Sometimes, its internal storage is not enough. This is why people buy external storage devices. These devices are also useful for backing up data. With an external storage device, one would not have to worry even if they lost the information on the primary storage.

There are a lot of places where one can buy quality storage devices. If you are looking for one, then check out VoucherBin. This is one of the options you have for buying storage devices. There are several choices when it comes to storage devices. Here is a look at some of them.

Discs – These are the most common ways of storing information. A disc can be CD-ROMs, Blu-Ray, DVD, CD-R, DVD+R to name a few. Discs are a type of optical storage which uses lasers to write and read the data on them. People use discs for storing all kinds of information from files to music to videos. Movies can also be burnt on to a disc from a computer.

Hard drive – this is another method that people use to store information. A hard drive is a type of magnetic storage. The best thing about hard drives is that the memory capacity can be expanded to a lot more. They are very effective for someone who needs to store a lot of information. They come in different sizes so a user can get what suit them.

Flash memory – this includes flash drives, memory sticks, memory cards or SD cards. This type of storage device is also very popular. It is convenient because it is portable. A memory stick can be carried around pretty much anywhere. It is light in weight and small in size. Memory cards are used in phones. A smart phone can do a lot of things that a computer can. Smart phones also come with expendable memory. This means that external memory can be added to increase storage capacity. Information can also be transferred from a computer to a memory card.

All these are options that one has when looking for storage devices. Ryman is one of the stores you can look at when in need of storage devices. There are a lot of options for computer users. If you are not sure what kind of storage device you want, then you can ask for help. Find out what works where. Compatibility is a key factor to consider when buying memory storage devices. It is also important to consider the performance of the device. In some cases, storage devices with more capacity may present some problems. It helps to know which type of storage device would be most suitable for your use. You should also consider the amount of information that you need to store. When you have decided which storage device you want, go for VoucherBin for options.

By January 13, 2015 Read More →

Scientists Use Poker to Improve Robot’s Decision Making

A couple of scientists working in their laboratory.Whether they’re serving us drinks on a cruise ship or parking our cars for us, robots are learning new tasks at what feels like an extraordinarily rapid pace. Driving that point home is a new study out of the University of Alberta in Canada that demonstrates the incredible decision-making capabilities of one particular robot.

According to NPR, researchers at the university developed a program that can beat any human opponent at a variant of Texas Hold’em poker. It’s known as Heads-up Limit Texas Hold’em, a version of the game that only features two players and capped betting. Despite being more limited than other variants, the research team still found there are “10 trillion different decision points in the game.” And one of those can apparently be used to win no matter what the other players is doing, which is interesting considering the act of bluffing is crucial to any version of poker.

But lead researcher Michael Bowling said that no matter how good the human player is, the computer will win. It took him and his team many years and the power of some 5,000 computers to figure it all out, with one researcher claiming it took nearly “a thousand years of computation” to reach these results.

Despite this program’s obviously strong skill set when it comes to this poker variant, Bowling said that online players won’t have to worry about it dominating virtual poker rooms. For one, it’s playing a variant that isn’t terribly popular among poker players at large. That being said, Bowling noted that there are indeed bots out there that players should look out for—just not his. For Bowling, it all comes down to improving the robot’s ability to make decisions when facing uncertainty, not clearing out the bank accounts of rival players.

Of course, if they did want to make the robot’s decision-making processing even that much more incredible, the scientists could look to a slew of other poker games to test it out on. According to online platform betfair poker, there are a number of variants out there including one close to what the robot was taught to play. That’s the multi-player Texas Hold’em, perhaps the most popular version of the card game thanks to its boom in the late 1990s and early 2000s. That all being written, these more complicated games could prove exceedingly difficult and likely impossible in terms of programming. Can you imagine the number of variables at play here? Again, this is especially true when noting the very “human” factor of bluffing, a major component to play any form of poker.

For those interested in reading more about this poker-playing robot study, head to the Cepheus Poker Project. With this type of decision-making programming in place, it’ll certainly be interesting to see where other, similar studies can make advancements—and how they can be applied to real-life situations.

By January 5, 2015 Read More →

HTC Announces the HTC DESIRE 320

V01_3V_White2014Nov25HTC COMBINES AMAZING VALUE AND ALL-ROUND PERFORMANCE WITH THE HTC DESIRE 320

HTC packs all the smartphone essentials into one entry-level phone, with super-fast processing power, HTC BlinkFeed and Video Highlights

 

LONDON, 5th JANUARY – HTC Corporation (“HTC”), a global leader in mobile innovation and design, has today announced the HTC Desire 320. As the successor to the HTC Desire 310, it is packed with all your everyday essentials and delivers a smooth browsing experience, seamless multi-tasking and the ability to create quick, personalised videos. The latest addition to the HTC Desire family has been designed for the entry-level market and delivers a quality user experience in an affordable handset, offering real value for money. 

“Marrying super-fast processing with premium HTC features in a compact form, the HTC Desire 320 delivers a quality experience for the budget conscious well beyond its entry-level model status” said Peter Frølund, UK and Nordics General Manager, HTC. “Following on from the success of the HTC Desire 310, it boasts enhanced power and memory to enable more people to benefit from a quality smartphone experience that delivers the perfect balance between smart essentials and value.”

 

Seamless experience

Behind the slick operation of the HTC Desire 320, which runs on Android™ 4.4, is a fast Quad-core 1.3 GHz quad-core processor capable of handling an array of tasks, from watching videos, playing the latest games to juggling your favourite apps, delivering a smooth experience every time.

 

Packed with features

For an entry-level handset, the HTC Desire 320 is packed with features. Whatever your pace of life, the 5MP camera ensures you’re able to capture every key moment as it happens, in still or video format, brought to life on its stunning 4.5” screen. Furthermore, the HTC Desire 320 allows you to get creative with mini movies using HTC’s Video Highlights functionality. Simply take your favourite photos and videos, select a sequence and a favourite track, to create an impressive show reel in seconds, ready to share with friends and family. 

 

The HTC Desire 320 also brings you the renowned HTC BlinkFeed for up to the minute news, perfect for those who like to stay connected and keep up with the latest action as it happens. Combining content from your favourite news and social media sites into an easily digestible feed on your home screen, personalised updates are brought straight to you at a glance. Wherever you are, you can catch-up on the latest articles with Offline Reading mode. Simply download and add articles to your reading list when connected to Wi-Fi to access and enjoy at a later date, perfect for those who enjoy reading on the move.

 

Availability

The HTC Desire 320 comes in Vanilla White and Dark Gray. UK availability will be announced in the near future.

Posted in: Press Releases, Printers
By December 8, 2014 Read More →

iMend smartphone repair review

IMG_1542No matter how careful you are, at some point many of us end up dropping their mobile phone. Sometimes you get lucky and end up with just a little scratch but other times the damage can be a little more catastrophic. Generally your choices are to get a new phone or to get the phone repaired. The former can be rather costly and the repair route typically involves sending the phone away for a week or so. 

If you reply upon a mobile phone for your business then being without it for any amount of time may be less than ideal. That’s where the relatively new service from iMend can come in very handy. 

iMend provides a phone repair call out service. Simply put, they come to you and fix your phone and they can often do that same-day.  iMend can deal with a variety of common phone issues from cracked screens to faulty buttons, water damage, battery replacement and more. Currently they can deal with all iPhone models, iPad’s and Samsung Galaxy phones. They are also adding more devices soon.

My colleague, Simon, was unfortunate enough to break his phone a few weeks ago. Having dropped it climbing out of the car the screen shattered to the point that several bits of the glass fell off! Remarkably the phone and the touchscreen still worked, just, but the phone clearly needed to be sorted out. The issue for Simon was that his mobile phone is critical to his business so the idea of sending it away for repair was unthinkable. He was on the verge of buying a new phone when I told him about iMend.

We called iMend and spoke to them about the problem. They said they could get an engineer out to us the same day but we opted to have the repair carried out the following day. We were given a time window of between 10AM and 11AM and sure enough, at a few minutes past 10 there was a knock at the door.

In walked a very nice young man, Vil, with a couple of briefcases full of tools and parts. We gave him a small work area to carry out the repair and he confidently said that the repair would take less than 30 minutes. Part way through the repair, Vil noticed that the power button wasn’t working properly. A fact that Simon was aware of; the button hadn’t been working for a few months. Vil asked at that point if we would like him to swap the button at the same time. This seemed like a good idea so we agreed. 

After about 45 minutes, it took little longer because of changing the power button, Vil  declared that the phone was fully fixed. Sure enough Simon’s iPhone 5 looked brand new and even had a nice screen protector stuck on too. A nice touch!

All in all, the service from iMend was amazing. Punctual arrival on the date and time promised and at a time and location that suited us. The quality of the work was second to none and even comes with a 12 month warranty. 

The cost to replace the screen on the iPhone 5 was £59 which is comparable to many of the send-away services available but the convenience is invaluable. I would absolutely recommend iMend to anyone in need of a smartphone repair.

Please visit the iMend website for a full list of phones covered and their repair price list.

Posted in: Phones, Reviews
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