eXpansys £10 discount vouchers are back! Find out how to get yours HERE
HTC Touch Diamond

HTC Touch Dual review

19/01/08 10:12:09 am by Matt - 1557 words
Categories: Mobile/Computing, Reviews

Can the HTC Touch Dual improve of the massive selling Touch?

HTC Touch Dual
HTC Touch Dual

INTRODUCTION

The Touch range really made HTC a big name is phone manufacturers. Despite the original Touch being severely limited both in spec and usability, it sold by the bucket load. Now HTC have released a new group of PDAs using the Touch brand. Today we are looking at the 16 key HTC Touch Dual. This device has a normal phone keypad, which slides out from under the screen.

HTC Touch Dual open
HTC Touch Dual open

What’s in the Box?

Another great package from HTC, wrapped well, with the phone itself fitting snugly in some soft foam. Once again, it looks like you are buying an expensive phone, and the style and design of the box and packaging is all part of the deal. Take a look at Matt’s HTC Touch Dual unboxing video for more detail.

HTC Touch Dual box
HTC Touch Dual box

Inside you’ll find:

  • The HTC Touch Dual Device
  • Mains Charger
  • Wired headset
  • Pouch/case
  • Manual and getting started guide
  • USB Cable
  • Spare Stylus
  • Battery
  • HTC Touch Dual specification:

  • Windows Mobile 6 Professional
  • Qualcomm® MSM 7200, 400MHz
  • ROM: 256MB ; RAM: 128MB SDRAM
  • 2.6" TFT LCD Touchscreen 240 x 320
  • Tri-Band HSDPA/UMTS
  • 2.0 Megapixel main camera
  • Bluetooth version 2.0
  • 1150mAh Lithium Ion battery
  • MicroSD card slot
  • Slide-out 16-key keypad
  • 107 mm (L) X 55 mm (W) X 15.8 mm (T)
  • 120 grams
  • GENERAL

    The sliding aspect of the new HTC Touch Dual does not seen to have added much to the ‘thickness’ factor. It’s not exactly chunky then, but its other dimensions do, as you might expect, make it feel fairly cumbersome in your pocket.

    On the front we have a similar setup to the original touch, large touch screen, with a silver surround. To the bottom we have the Send and End keys placed either side of a direction pad, with middle action button.

    Sliding the phone open with a firm sounding click, the phone pad is visible. The keys aren’t exactly large, but the clear plastic keys looks and feel the part, and it’s very, very easy to type out a text quickly. The number keys are flanked on either side by 3 application shortcut buttons, and an extremely useful back button to the upper right.

    HTC Touch Dual keypad
    HTC Touch Dual keypad

    On the left hand side, there is a volume control rocker, and rather oddly, the mini-USB port for data and charging. I’ve no idea why it’s been moved here as it was on the bottom of the original Touch.

    HTC Touch Dual left side
    HTC Touch Dual left side

    The right hand side is home to just the camera button.

    HTC Touch Dual right side
    HTC Touch Dual right side

    The bottom of the phone is completely empty of anything interesting – no buttons, connections or anything.

    HTC Touch Dual bottom
    HTC Touch Dual bottom

    The top is home to the power button... and not a lot else.

    HTC Touch Dual top
    HTC Touch Dual top

    On the back of the phone we see the camera and mirror combo, and a speaker grill.

    HTC Touch Dual back/camera
    HTC Touch Dual back/camera

    Highlights:

  • Slim slider design. A very rare thing, especially in the Windows Mobile world. Looks the part, and despite being Windows Mobile – is actually ‘cool’
  • Massive software improvements. As detailed above – HTC have thrown everything at this device, and its all been stuck together very well indeed.
  • Decent battery life. Unusual in a PDA. Its not exceptional, but its above average for a windows mobile PDA.
  • Lowlights:

  • No Wifi. What they give in one hand... they take with another.
  • No GPS. Not quite as upsetting as the lack of Wifi... but more and more people are requiring and expecting GPS now.
  • Odd xT9. Maybe its me, maybe the phone needed a hard reset, but Xt9 was a little bit bugged in places. It also didn’t seem to want me to add words to the dictionary at times either. Hopefully fixed for production.
  • REVIEW

    This is the area HTC are really pushing at the moment. In terms of software bundles, HTC have never really bothered. This has started to change recently, especially with the Touch range, and as you might expect the headline software is of course TouchFlo.

    I’m in two minds really about whether TouchFlo is any good or not. The cube is good to show off with, but is it really that useful? I’d say not – especially now the boys from PointUi have released their flashy menu system as well.

    However, the lesser known features of TouchFlo are genuinely quite useful. The scrolling with touch is miles easier than trying to find the scroll bar, or using the stylus. The contacts system is also improved with TouchFlo, and the device is a lot easier to use without a stylus now. Finally, a feature I’m not sure is part of TouchFlo, or just a nice HTC add-on – tapping the small title bar (for example to select the volume control), launches a larger version of the taskbar icons, to make it easier to select the correct item! This is something which has been a pain in the bum for many PDA owners, and it is a truly great add-on.

    HTC Touch Dual miniUSB socket
    HTC Touch Dual miniUSB socket

    Obviously the big improvement over the original Touch is the sliding keypad. It comes in 20 or 16 key versions, but we’ve got the 16 key here – with a standard phonepad. Interestingly HTC have decided not to bring the 20 key version of the Dual to these shores, instead you’ll have to import one. Our review Touch Dual, therefore, has an xT9 system on it. In the past these xT9 input methods have been poorly implemented on Professional version of Windows Mobile. HTC’s version isn’t perfect – and still does odd things which don’t happen on the Standard version of the O/S. It’s a good effort though, and very usable. Type in a word, and the options appear horizontally along the bottom of the screen.

    As well as the nice hardware keyboard, you also get a choice of touchscreen keypads as well. I’ve also found these really hard to use, and much prefer the feel of a true button. However, if you like on screen SIP keypads then you’ll be happy with both the phone pad and a 20 key pad version.

    The HTC home application is here, as you might expect, and you can show up to 5 different tabs. It’s not changed much from previous HTC PDAs, but its still another of those features you’d assume is part of the O/S.

    However surely the nicest and most impressive “new” feature is the slide detection. On opening the slide, a lovely skinned menu appears, with common activities associated with keypad use. For example, you can select to write an email, or SMS. Maybe add a contact or a new note. It really works well and looks even better. It also closes again after a few seconds if no selection is made. Great stuff from HTC.

    Also new to the HTC Touch Dual is the HTC replacement photos app. Gone is the slightly clunky, and extremely boring Photos and Videos, and instead we have a TouchFlo enabled ‘Camera Album’. It’s a great application which, on launch, shows a tile set of all your photos. Touching a photo gently will zoom in slightly, and another tap will make the selected image go full screen with an awesomely smooth fade. In full screen mode ‘gestures’ become available, allowing quick zooms, rotations and navigation options. Again – it works well.

    The HTC Audio Manager has been mentioned before, but just as a recap, it’s a nice app which you can use instead or as well as Windows Media Player. Audio Manager appears to support more codecs – both audio and video, and includes an equalizer, and many more options than Windows Media.

    The camera application has pretty much the same functionality, but has been given a facelift and now looks similar to the many other TouchFlo/HTC applications with a cool black skin too. The camera itself is a bog standard 2mp sensor, which takes acceptable photos, but nothing special or awe-inspiring.

    The HTC Touch Dual also has some 3rd party software in the form of Flash Lite Player. Downloaded YouTube videos work well, which is pretty neat, and you also get Office Mobile and Adobe PDF Reader thrown in if you fancy using it as a work phone. There are also little extras like Bluetooth Explorer to further expand usability. Finally Messenger is also present (and should apparently remain free on Windows Mobile devices for the foreseeable future).

    HTC Touch Dual vs HTC S730
    HTC Touch Dual vs HTC S730

    The device seems pretty quick really, despite not exactly being high spec. The processor manages well though, and with HSDPA onboard as well, the interweb fires up and navigators very swiftly, depending on your coverage.

    CONCLUSION

    As usual for an HTC device nowadays, the HTC Touch Dual is a very polished device, but unlike the original Touch – this phone is actually useful. The new bits and peices of software and utilities that HTC keep adding and improving set this apart from both its older brothers, and other manufacturers.

    An excellent phone in its own right, and a massive and welcome improvement over the original HTC Touch.

    Review by: Mark

    [Post tag(s): , , , , , ]

    HTC Touch Diamond

    26 comments

    Comment from: Ian [Visitor]
    I have one of these from Orange. What I really like about it is the stylus is almost redundant. Whether it is the screen scratch guard making it less sensitive or the software changes to allow fat fingers I don't know, but it is a hell of a lot easier to use than my old SPV M700. the keypad helps the one hand job too.

    I may be thick, but having looked, there is not a copy of messenger on my Orange labelled phone? Not that I use it, but confused reading your review.

    I can report that Tom Tom 6 works fine, an 8GB HDSD card means I have all or Europe, North America and my Memory Map with the whole of UK in 1:50000 and still a couple of GB left over. Not bad for a card costing only £30.00. Bought a Brodit custom car holder too. Job's a good 'un.
    23/01/08 @ 16:11
    Comment from: Mark (Reviewer) [Member] Email · http://www.tracyandmatt.co.uk/reviews
    Hi Ian,

    I think Orange remove Messenger from all their phones.

    You can download it and install from the usual places *cough*XDA Devs*cough*
    23/01/08 @ 16:37
    Comment from: kingkongkirk [Visitor] · http://www.minicabsearch.co.uk
    I got one of these from orange 2 weeks ago. Good phone, but my only real gripe is that its reception seems worse than my m600. i get 3-4 on the m600 , whereas 1-2 (upstairs) is what i get with my touch dual. Any other's noticed this? thinking of sending it back to orange to get a w960i? any of you's played with this phone?
    26/01/08 @ 03:53
    Comment from: Mr A Horrobin [Visitor]
    I am getting one of these phones tomorrow where can i get a 8
    8 gig card also where can i buy tom tom 6 from i want to use it
    it as a sat nav any help would be appreciated
    Mr A Horrobin
    04/02/08 @ 19:07
    Comment from: Ian [Visitor]
    Regarding the question from Mr A Horrobin,
    I got an 8GB card from a company called Mobile Fun and bought the Tom Tom software direct from the Tom Tom site.
    My sat nav receiver is also the Tom Tom unit, (MkII) and I have to set it as "other bluetooth" rather than the Tom Tom one on the set up. It works fine, and the bit I like best is the instant toggling screen brightness button on the HTC home screen, so the Tom Tom is not too bright at night, without going into system settings.
    I actually think that this is the nearest thing I have had to "does everything I need" for a long time. Since the Nokia 6310 in fact.
    Yes, the wish list is for the built in sat receiver and wifi to be activated, (assuming the aerials are there??)
    In reply to KingKongKirk, yes, perhaps you should consider sending it back, but perhaps for a replacement Touch Dual? I get a lousy signal on Orange, (but no real signal with any other network) at home, and the Touch Dual is as good as my older phones, (SPV M700, Nokia 6233, SPV M2000, etc.)

    09/02/08 @ 11:12
    Comment from: Jack [Visitor] · http://www.airboxmedia.com
    I have just ordered one of these and been playing with it for a few days now and...

    COMPLETELY LOVE IT!

    I wanted it for my hosted exchange sync, well I have always wanted one but if your a mobile user who knows there way round a normal PC then this is a VERY nice example and already most of my mates want one.

    I have always wanted a windows mobile but this is the first one i have seen that I actually like.

    Mine is unbranded (not from orange) and I have messenger included, and I was also suprices it completely synced with my Windows Live account and I can also access all my sub-folders coupled with my Exchange synce I have ALL my comms in one place - bonus!!!

    One gripe I have is the battery life - seems very low ansd when you get warnings is not very forgiving... if its running low it will turn of soon!!!

    But then is my first PDA and I am slightly pannicing that \i always have to keep a charger with me!

    But at the end of the day you cant beat this...

    I was on the train to london checked my Hotmail (which is on sync) and opened an email with some promo music a record label sent to me (I am a DJ at the weekends), opened the email, downloaded the file (which is a 320kps MP3, about 20mb) in a few mins, listened to it on my headphone (and player is really good quality) then replied to the email with my feedback and the whole time I was chatting to my girlfirend on MSN and send her pictures of the wirdo sat infront of me!

    That iself has sold it to me :)
    09/02/08 @ 23:37
    Comment from: Rav [Visitor]
    Guys,

    I bought this phone recently and ordered the Tom Tom Navigator 6 because it sounded perfect. I have the TomTom Bluetooth GPS receiver that came in the bundle. The chip that came in the box was too big for so I have had to set it up from the CD. I have gone into programs in my phone and can not see the TomTom application anywhere. Have I missed something?
    17/02/08 @ 23:48
    Comment from: Kevin Shepherd [Visitor]
    I have one of the HTC Touch phones and have tried to synchronize it with my laptop and every time I try this I keep getting an error code. I am also wondering if I have to buy anything to use this as a sat nav. Also I have tried to connect it to my Tom Tom XL and they keep on telling me that it is not possible to connect to the tom tom please can u give advice. Thanks kevin
    29/02/08 @ 21:48
    Comment from: mogwai [Visitor]
    I have the touch dual p5500 and he has no signal indoors, my old phone has half the max signal in my home, but this one zero signal. and that has a result of battery power wihtin a day empty.!!!!
    02/03/08 @ 09:15
    Comment from: Andrew [Visitor] · http://www.htcforums.com/
    While the Touch is enough for me, and I don't really miss having a hardware keyboard much, it would still be nice to just have. If they added some of the Cruise functionality to it (like gps and wifi) it would be the best all around device.
    08/03/08 @ 04:04
    Comment from: Craig Dolan [Visitor] · http://courtoflore.co.uk
    I have had this phone for a week now from T-mobile (they call it the MDA plus) and I couldn't be happier with the phone, though I have found that I rarely use the slide-out keypad (just had to grow my thumb nails a little for the on screen keyboards).

    I have installed all of the software I need to make the phone usable, this includes a messenger (palringo), a new task manager (tMan), an IE add-on with tabbed browsing (PIEPlus) and a battery display for my today screen.

    The only negative I can find is the battery life as I am used to Motorola mobile phones that last 5+ days and the touch dual will only last a day with regular intensive web use. A check on Ebay for two new batteries (only £8 for both) and this issue fades to more than manageable. These are the same size as the the default battery as I am not keen on the larger phone covers needed for the 2400mAh ones.
    16/03/08 @ 17:18
    Comment from: redo [Visitor] · http://www.htcforums.com/
    hi guys i m maybe stupid but i have this phone from orange and it since that they took off the reset button
    can someone explain please
    18/03/08 @ 01:01
    Comment from: mousy [Visitor]
    just bought a touch dual from an airport in Geneve and language of the phone is in french which makes it useless for me Any way of changing language
    23/03/08 @ 19:40
    Comment from: Jeff Eyges [Visitor]
    I'm sorry, but I think this is nonsense. The "keyboard" is really just a Blackberry-style keypad - NOT a full keyboard. Perhaps the Crackberry addicts will find it appealing - not me. I'd rather just use the virtual keyboard, even without tactile feedback. But, for that matter, I'd really just rather have the iPhone - and I am NOT an Apple fan, by any means.

    This is the thing with HTC; they always do this - so close, but no cigar.
    03/04/08 @ 14:32
    Comment from: Readme [Visitor]
    Bought HTC Plus from t-mobile last week and had to return it due to awful signal in most places. So tried the same phone with Orange and guess what no difference! So, they really have messed with the antenna to get lots of things in!
    09/04/08 @ 17:49
    Comment from: David [Visitor]
    Being ignorant about mobile technology could anyone tell me how the HTC touch dual logs on to the internet and how is it different to WiFi?
    Any help wuld be useful,
    Thanks
    dave_scribe@hotmail.co.uk
    25/04/08 @ 19:52
    Comment from: Brainy [Visitor]
    Hello!
    I was scrolling all over the review, very useful!
    But i am also technology stupid and I have the exact question as David: How do we use internet on this PDA without a wireless connection ?

    Thanks!
    04/06/08 @ 17:41
    Comment from: Brainy [Visitor]
    Hello!
    I was scrolling all over the review, very useful!
    But i am also technology stupid and I have the exact question as David:

    How do we use internet on this PDA without a wireless connection ?

    Thanks!
    brainyfahed@hotmail.com
    04/06/08 @ 17:43
    Comment from: Jeff USA [Visitor]
    Only this week did the Touch Dual become available on my side of the pond. The new unlocked version is a Quad band GSM adding the 850 Mhz band needed badly here for AT&T. T-Mobile has you roaming on that band in the US. I'd be very much interested in having turn by turn GPS on the devise and I'm reading about you guys using Tom Tom 6. If the phone specs read no GPS, what do I need to buy to make that happen. Thanks much. Jeff
    06/06/08 @ 21:16
    Comment from: Doug Rickards [Visitor]
    I have had this phone for a few months now and I am still finding new features and ways that it can enhance my life (thanks to the joy of windows and millions of apps)

    I have found a Review of the HTC Touch Dual’s camera and also a compiled a list of handy and mostly free applications here: http://basicdog.co.uk
    26/06/08 @ 19:56
    Comment from: Patrick [Visitor]
    This phone is painful; battery life is non-existent, reception is a joke (anywhere), internet access takes forever and it is so slow ending one call and making the next.

    Lots of nice features, however, it's a shame it fails miserable in the practicality stakes.
    06/07/08 @ 00:59
    Comment from: Alex Frost [Visitor]
    This is the worst phone i've ever had and i'm going back to my old
    SPV M3100. when you talk to someone on the phone your ear will hit
    the comm manager and switch the phone to airplace mode, the camera
    doesn't work properly, the battery just runs down over night and a
    million other things as well. seriously don't bother, this phone
    needs some major work on it and when I complained to HTC I didn't
    even get a answer.
    07/07/08 @ 13:28
    Comment from: Ryan [Visitor]
    Hi, I need a bit of advice,

    I have just got this phone a couple of days ago, i got
    unlimited internet access with it, the guy told me it
    would be possible to play youtube clips on it.
    When i go to view the clips its plays but you cannot make
    out what is on the screen. the sound is ok but the picture
    is rubbish.
    Can anyone help please?

    Thanks for your time,

    Ryan
    11/07/08 @ 15:16
    Comment from: Alex Mitchell [Visitor]
    Hey,
    I've had this phone for a couple of weeks,
    I love it! But it was given to me and I'm not sure if I would actually buy it.
    I love it don't get me wrong but $1000(Aus) I mean, geez.
    Well anyway I have this phone, I've also got a wireless internet connection at home.. and I have no idea how to connect the Dual Touch to it.. Help!?!?

    Thanks Alex,
    doxy_imp@hotmail.com
    15/07/08 @ 01:00
    Comment from: Cris [Visitor] Email
    ****-
    Hello! I just bought touch dual and i love it!
    However, i have a problem with regard to importing my contacts... its vCard file...
    Can anyone help me how to import such files to my touch dual?
    06/09/08 @ 16:52
    Comment from: Ryan [Visitor]
    *****
    Should i buy the Touch Dual or shuld i go with the HTC P3400i? It is the only htc's on my contract that are free. Please help!!!
    18/12/08 @ 16:56

    Leave a comment


    Your email address will not be revealed on this site.

    Your URL will be displayed.
    PoorExcellent
    (Line breaks become <br />)
    (Name, email & website)
    (Allow users to contact you through a message form (your email will not be revealed.)