LG KU990 Viewty review |
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LG Viewty reviewty.
A phone with a quality digital camera or a digital camera with a phone?
INTRODUCTION
Well for the first time in probably 5 years – I’ve not used a smartphone for a week. The LG Viewty, and its other brother the Prada phone thing have interested me for a while, so when Matt rather randomly asked me to review LG’s latest and greatest I was more than happy to.

Lets get one thing out of the way first off: This is not an iPhone beater. As long as you don’t expect it to be – you’ll be fine.
It’s very much a “chav-phone”, and it will sell by the bucket load regardless of this, or any other review. It’s a bit of a looker really as well – surprising considering the huge touch screen.
What’s in the Box?
A decent package, which looks expensive and well thought out. I especially liked the named boxes within the main package, which make it clear which lead is from where. Especially useful when sending review devices back!

For the full low-down have a look at Matt's unboxing video.
LG Viewty Specification:
GENERAL
At 103.5 x 54.4 x 14.8mm it is larger than the older Prada phone, but not by much. The extra space I guess its to do with a pretty special 5mp camera included in a still small form factor. It is most definitely not too big though – fits nicely in the pocket, and although it’s slightly heavy – it's not a problem.
Lets take a look around the device then, and on the front, as you might have guessed – a dominant 3 inch touch screen running at 240 x 400. The screen seems to be high quality – and sometimes you could also be fooled into thinking some of the displayed buttons are hardware based!
While the standard earpiece and forward facing camera are found at the top of the screen, a single row of three buttons is all we find at the bottom. They are the rather common(!) call and end keys, sandwiching the ‘back’ button in the middle.

Moving to the right hand side, we see the two position camera button – auto-focus, take photo, and a 3 position sliding switch, allowing the user to select between photos, videos, and playback/review. In between these, is the unlock/lock push button. Slightly concerned about this really – although I had no problems, I think the chances of accidently unlocking the device in your pocket could be quite high.

On the opposite left side, all we find is the headset/data/charger socket, behind a sliding cover. This is most definitely not a standard socket I’ve seen – although I’m not sure if it's an LG standard – maybe someone in the know could comment about this?

On the top of the device – just the battery compartment release. There is no fixed power button on the device – it shares this function with the call end key. Just like old times!

Finally on the bottom.... well there is no bottom. There is no flat edge – it just flows round from the hardware buttons on the front, to the LG logo on the camera front.

Just a quick note on the reverse of the phone – it’s been designed to look exactly like a digital camera – and they have done an unbelievable job in achieving that aim. You really would not be able to tell that it isn’t a digital camera from the front.

I guess that I should also mention the strange stylus that's included. Unlike most other devices I've come across, that would have the stylus slide into a slot in the phone itself, LG have elected to include a stylus that dangles from a string. It's like a cross between a phone-charm and a lipstick. I think this will be something that the ladies may like but that the guys will leave in the box!

SOFTWARE
Interesting section this. Obviously at Tracy and Matt, we tend to stick to a semi-rigid template for out review to aid comparisons. But how do you review software on a non-smartphone?
The OS is usable. It's certainly not going to win any awards – despite being skinable, and certainly not letting the side down too much. As it is a touch screen, you are without doubt going to compare it to the iPhone. As I said earlier – it's not an iPhone beater, but then it isn’t £270 on an 18 month contract. Having said that, it does have 3G and a half decent camera – so specs wise, the Viewty isn't bad at all in comparison.
The touch screen UI is nice, but even when doing simple scrolling – its very apparently that this isn’t exactly a speed machine. Remember the lovely scrolling interface on the iPhone? Well its not really like that – think scrolling in XP without your graphics card driver installed. It's usuable, but hard work at times.
Unfortunately the speed issues don’t end there – and the camera functions also suffer. It isn’t the fastest to take photos, but it does OK. Certainly suitable for camera phone use, if not as a replacement for your digital camera. The main problem is looking through and reviewing old snaps. I don’t know if the 5mp size of the photos, coupled with the low spec CPU is the problem – but I suspect it probably is. It's torturous trying to skim through photos – with each one taking up to 15 seconds to display.
The rest of the O/S is pretty straightforward, and works rather well. Messaging is a breeze – even compared to the iPhone - with both an onscreen T9 board and full keyboard present. There is handwriting recognition, but somehow LG have managed to make it even worse than that built into Windows Mobile.

Highlights:
Ease of use: I like smartphones, but it was nice to go back to a phone that just works. No silly bugs, no silly keypresses required, overly complicated menus etc – just a decent easy to use phone.
On-screen T9/vibrating touch screen: It really works. The screen is great – and I assume a high quality touch sensor too – very accurate, very ease to tap out a message – and the vibrating response to a press really does work, and help to improve typing speed – at least for me
Battery life: It doesn’t appear to go down. I’ve been needing a phone on me a lot this week – so have been charging it regularly – but I’ve never seen it go beyond three-quarters full.
3g: It’s great to see 3g making it to almost all areas and markets of the mobile phone industry now. Personally, I think any phone without 3g should be taken off the shelves immediately, but equally LG deserve praise for including it.
Lowlights:
Poor PC Software – LG Suite. Stay away from it at all costs. Save photos to the storage card and use mass storage mode instead!
Speed: Low spec compared to the iPhone I suspect, and it does at times suffer from it. I’m being picky in most cases, but the camera and picture review functions are a real let down.
REVIEW
Anyway, back to the review. On startup I was very surprised (And a little confused to be honest), to find it had auto-selected Orange settings for me – despite no user input. The device was supplied direct from LG, so I suspect it may have auto-created these itself, finding the network from the SIM card. Odd that it didn’t bother to tell me, but a nice feature anyway.
With this all setup, I had a bit of a play with the web browser (web, rather than wap), and the finger scrolling is especially useful, if a little hard to master.
A major problem I have these days, having used Windows Mobile devices for so long, is message storage space. I’ve never deleted a text message or email from my WM phones – unless I’m hard resetting. Unfortunately like all non-smartphones, the LG only has so much room reserved for messages – regardless of microSD card installed. This is a pain in the bum LG!

I should also note that LG maintain that a Youtube client will be installed on the final version, which will allow both download and upload of videos. Unfortunately it wasn’t available on this review unit.
I hope this addition will be couple with an upgrade of the camera applications and tool as well. The options are endless – and its all very, very impressive in such a small, cheaper unit. It’s just way too slow. Hopefully this might be improved in the official released units – because the options available to edit photos and video – on the device – are some of the best I’ve used.
To review this device though, I have to look at the day to day use of it. I have been lucky enough to have used the Viewty for quite a while, and I’m really impressed with the simple usability and stability of it. From the simple, if scary, unlock button to the onscreen qwerty keyboard in landscape mode.
One other thing that bugs me about many devices at the moment, the LG Viewty included, is that they seem to come with their own proprietary connectors for headphones, chargers and data cables. I find this frustrating that each time you buy a new phone you have to buy new chargers etc. or you have to buy adapters in order to use any headphones other than the ones supplied. On the plus side there is a nice sliding cover over the connector which will help to prevent dust getting in there but is it too much to ask for a standard headphone socket and mini USB connector?

One little titbit to end with, that I found while using the camera on the Viewty – the rocker switch around the camera lens, used to digitally zoom in and out when taking photos – is also an up/down rocker key throughout the entire O/S. Not ideally positioned – but sometimes useful when trying to move to a set position in a text! Another hardly-advertised feature is the support for divx movies. This coupled with the microSD slot makes the Viewty a small portable media player. Not bad for what isn’t exactly an expensive phone.

CONCLUSION
I really didn’t expect to get along with this. The idea of a touch screen being the only input method was not something I fancied trying. Equally, I didn’t really fancy dropping my ultra smart TyTN for a ‘normal’ phone either.
It did take a while for me to come around to the ideas behind the Viewty – but now as of Monday, with the device going back tomorrow, I’m almost sad to see it go. Its not smart, and in many ways is very limited compared to the phones I’m used to. But it just works. The touchscreen input – just works, the navigation – just works. It doesn’t do anything particularly special, but everything I really need it to do – it does.
I think I like a non-smartphone.
Review by: Mark
[Post tag(s): smartphone news, Pocket PC news, Tracy & Matt, LG, Viewty, KU990, camera phone]
196 comments
i was wondering if there's a text editor in this baby. qwerty keyboard seems joy to use.
oh well, it's a non-smartphone.
but, i might as well give it a go. :)
Does anyone know why, when i send an SMS that is longer than 2 full messages the phone converts it into an MMS!!! Its costing me everytime!!
GRRRR
I've spent loads on this review if this is the case :(
there is an option in the text messages section to toggle exactly the problem you are having. you can disable it so it only sends it in text format.. not to sure why people would want to convert it into MMS but im sure LG have a reason.
Sean
1, lack of customization such as been able to arrange menu orders to suit the most accessed things.
2, the software to link to the PC is totally awful its buggy its slow its something i would expect from the first ever phone with usb compatibility.
when you view your pictures saved on the cam you have to click them one by one to get a preview and must do this before dragging and dropping to an location on your pc.
it wouldn't be so bad if you could just browse the phone like any other device with storage and use windows explorer to do your work.
all this rave on about the camera,, yeah its good for a phone but the pic quality aint all that.
and where is this so called " upload direct to youtube" i was hearing about prior to buying the phone..
there also seems to be a huge lack of after sales support on this phone..
there is more on sites like this than on the actual LG site..
you have to use the crappy software provided.
and once connected click on the contents button.
when its loaded up there will be a videos folder and your file should be in there, unless you are saving to the external memory ( aka memory stick ) then it will be elsewhere.
after spending some time here
http://www.ku990.co.uk/
i have learnt a lot...
@sean, turn your handsets usb settings to mass storage device.. and now it can be viewed and used as an external device like a hard drive.. so draggin and dropping using windows explorer means no more using the software supplied
And then i saw "chav phone" hmm i doubt this you actually think those idiots can afford this ? and anyway you know what chavs are like i.e. not intelligent which i would say is more likely to make them opt for a Iphone on contract.
Thanks for your comments.
and its free under contract. brilliant. like others i'm having niggly problems with the UI, keyboard etc, but nothing so terrible to make me return the phone. i'd be more bothered if i had to pay money, but for free, its great.
i have a problem using the LG PC Suite. After i achieve my phone sms to PC storage, all the sms achieved to PC memory has been disappeared after next connection with the LG PC Suite.
does anyone have the same problem as i do? i cant make it fixed, even reinstall the software for serveral times and install with 3 different PCs.
Thanks
si
Many thanks.
I'll be using it for camera and music player
So what would you recommend?
Cheers
I gave up my smart tytn (T-mobile MDA Vario) and have no regrets.
As for the long texts you need to go: messaging>settings>text message>send long text as and pick multiple sms.
I think it beats the iPhone for us upnorth (with no wifi hot spots but plenty of 3g and some hsdpa)remember the iPhone doesn't have 3g.
I think chavs in our area would have the n95 over this because they think the touch is 'nerdy'.
I love it!, takes a bit of getting used to and once you delete the software and just use the mass storage, its ace.
Andy
I am planning on getting it on 3 too
But why did you say you removed the software?
Also what do you mean by mass storage?
Also do the fingers get in the way when zooming in?
Does the stylus get annoying when you carry it?
Finally does it really take up to 15 secs to load a pic?
I haven't bothered with the stylus because it looks like a lipstick, once you get used to the touch screen it works really well with your finger.
This phone is a lot faster than my previous mda vario, speed wise I thik its very good.
After being with three for 3 days now, I wouldn't choose any other network, i've had 02 and t-mobile and three are by far the best.
I did expect the zooming/lense to be a problem but it isn't, it's actually a very good design and you hold it just like a normal camera and using the camera funtions is very easy. Whether its dark or light it takes pictures that are as good as my dedicated 4mp samsung digital camera.
'Bored' is absolutely right.
Theres a knack to the scrolling and some of the features but after only 3 days, I'm used to it and it is brilliant.
You would have to pay me to swap this for the iPhone (I love my iPod classic) I've tried the iPhone, the K850i andn this is the leader - I love it!!!
I hope I haven't just banged on about how much I love the Viewty compared to any other phone and three compared to any other network and actually given you some useful advice!
Andy
Looking to get a Viewty just after crimbo. Heard some bad reports about the LG Chocolate so the LG thing is kinda off putting. However i do think some so far make the phone look quite good!
At the min ive got a k800i and i after nearly 18 months with this and a year with the k750i its time for a change.
Overall how you recommend it, and whats this about usb mass storage.
Thanks in advance
I am going to get the Viewty after all.
I just don't understand the mass-storage idea
Am I able to remove the software then bring it back later?
Is their any way the Viewty can send longer texts than 2 pagers? please help i would be very greatful.
Thankyou
Maybe I am just used to Sony...?
The most annoying thing however is the Lg PCsuite software which is useless. Doesn't recognise own its own usb connection unless running software and then pluging in phone. It then drops the connection completey. Bluetooth connection eventually worked but is hit and miss! You can change the phone to be a mass storage USB drive which shows on windows but only the external memory card. Cheers.
Is this the way you meant or is there a different way im unaware of?
Thanks for your help so far. :)
i wish i didnt buy the phone........sorry to say that this will be the last time i buy LG phone.......probably gonna change it to something else.....
Theres only one thing im not happy with... and call me stupid for not realising an obvious thing, but is there a way to delete all the messages? I previously had Sony K810i, was a wizz to manage, but deleteing 170+ messages individually is a pain in the you know where!
Overall, a cracking phone!
at first i thought that the phone is having problem....therefore i change the phone with a new one on the second day........still the problem persist...even change the battery......
today gonna get n95 8 gb..........which is 3 times better than lg phone.....
When I heard about the LG KU990, Viewty. I had to take out an additional 18 month contract to get one, ( Mad, I know! ). I've now been using it for over 5 weeks, and love this handset. For any-one who's never used a touchscreen phone before, it's going to feel a bit weird. Getting used to it, but you will. In summary, I think this is without a doubt the best LG phone I,ve used, I like the menu's, camera, video and overall look of the phone. Cheers.
No one will probably read this, but just a warning to anyone who wants this crap thing...
A few things that annoyed me about this phone:
1 - Camera quality - Poor quality...takes ages to take a
pic...cannot use in the dark (unless you want a s**t photo)...my 3.2mp camera phone works better.
2 - Battery life – I’ll keep this comment short, just like the life of the batt…
3 – It sends any SMS over 2 messages long as an MMS...even if you change the settings for it not to do this…it still does!
4 - The stupid lipstick stylus...why?!
5 - The general way the phone works...my Sony-Ericsson P800 (which is 4 years old) is more user friendly. Writing a message with this phone is a pain and time consuming.
6 - The 'un-lock' button...it’s in a stupid place, I take the phone out of my pocket/case and its in camera mode...maybe this is the cause of problem 1…
7 - Tried to be too fancy with the packaging...leave it to apple!
Buy a Sony-Ericsson (the best mobile phone manufacturer if you ask me) or a Nokia. The current range may not look great, but you don’t really care after a month anyway!
I have been researching touch phones online for some months now as I can't go and try them out real time. I have now centered my focus on the KU990 and it seems to have been well reviewed in general despite a few problems with the photo storage and text message length for which there seem to be fixes for.
Would any users of the phone like to say if they think the fonts on the screen are easily seen and if the touch screen is forgiving or requires much precision?
I look forward to hearing from you all!
Libby
1) The comera is as good in the dark as in the light. If you go onto the flash
settings in the top right hand corner of camera screen and switch it to Auto then it takes good quality pictures in the dark, they are when viewed on the computer.
2)The battery life is compleatly the same as all other phones. It's just the initial charge. I am 15 and i wanted to play with this phone straight away like everone else, if you jsut leave it on charge for 12 or so hours, the battery only needs charging once every 2 - 3 days depending on how much you use it for calls.
3)If you change the settings to send long sms messages as "multiple SMS" they do send as multiple sms.
4)I like the stylus better in a "lipstick" form. If the stylus is stored in the phone,
if it gets lost you have a hole in your phone.
5)The phone with its QWERTY keyboard is easier and LESS time consuming than a normal
phone, you can also change it to an ordanariy keypad if you wish. I agree though, if
you are walking it is harder to text.
6)The lock button is in one of the best places it could be. any un-lock button is going
to be a poin when you take it out of your pocket.
7)Its Packaging! does it really matter?
You wont be able to put this phone down. I have found little flaws so far Love it!
suit like me, if you go to phone settings - connectivity - USB connection Then select
Mass Storage, when you come to plug your phone into your computer, senect "open as fils"
and it is as easy as dragging ad dropping files on or off your phone.
In reply to chris.b.
My phone was the same. What i found is that you have to charge the battery up fully (over night) and then let it run down so it turns its self off. You need to do this about 6 or 7 times before your phone will hold its full charge.
Hope this has helped
I am thinking of either getting the Lg Ku990 Viewty or the Sony Ericsson K850i. I like the Ku990 Viewty more because of the touchscreen feature and the 120fps video recording. All of my previous phones have been Sony Ericsson- Am I making a mistake by buying the Lg Viewty? I definitly want one of these two phones.
Also- is what people are saying true about the software- is it really bad- and also is the phone really slow?
Someone please write an answer to this because I really want to know.
I had a sony errcson W850i before my LG Viewty, and i can safely say it is one of the best phones i have ever had. You should get it in my opinion. If you are unsure in some Carphone wearhouses, there are Lg viewty phones up and running for you to try.
The software is bad, but useable. If however you find it is not, it is easy to switch your phone to a USB mass storage device and then you can just drag and drop things in or out of the phone memory.
The phone is no as slow as people believe. You can navigate fluently around the menus and there is little to no wait, but again you can go to a carphone warehouse and try this phone out, but trust me you will be amazed :]
Hope i have helped :)
that it kept freezing wen i went onto certain functions ie music and pictures, it would just freeze then restart since going
back to orange they exchanged it for another one and have
had no problems what so evere, i love the phone so easy to
use and dont get bored of the design.
Navigation about the screen is great no slowness whatsoever. No more using a Dpad to move around, one touch and your there (unless its taking you to a further menu). The internet is a joy to use thanks to the browser, large screen and touch controls and hedspa.
Battery life is surprisingly good (especially on standby mode) if you dont use it much 4-5 days id say, though it takes a few charge discharge cycles to get full capacity. Intensive use will require a charge every day or two.
But the bad is its awful camera, especially in low light condition (i.e indoors) and its difficulty in focusing. Most indoor photos look very blurry from its bad focusing and very high levels of noise. Also the so called zenon flash is weaker than my N73 (which by the way takes far superior pics)
If you dont believe me check phonearenas comparison.
Texting is also a joy to use when in full qwerty mode, the haptic feekback is a great idea, thou its a shame its not avalilable in all modes.
Overall apart from the bad camrea I really love this phone.If your thinking of buying this phone just be warned about the crappy camrea.
I would definatly go for the Viewty. Before mine, i had the Sony Ericcson W850i and i am so glad that i chose the LG viewty. It is not as slow as people make out. You can navigate through the menus with little to no wait which is supprising because of the masive touch screen!
The software is bad, but useable. The best thing to do is to make your phone into a "mass storage device" this is easy to do. Then it is as simple as dragging and dropping.
Also, in some carphone wearhouses, you can try out the viewty if you are unsure.
Hope this helps!
:]
BAD DESIGN!
How do i turn the 3G off on this phone ? i cant find the setting
cheers for reading and bye all
damien
ireland
I would suggest u try one out @ ur local phone shop who will let u have a play with one is the best idea! I checked out the various settings & in Profiles it enables u to set various ones... I found that if u set it to Black it creates a Black profile throughout the menus which includes white txt...which may b a suitable enviroment for u to comfortably use. Also the touch screen is easy to navigate. All in all I found this phone xcellent all round...I haven't xperienced any probs with it at all!...try it for ur self....hope this helps... :)
lol....jus press the red phone symbol!!....:)
i have a lg viewty which is good but when sending picture messages the recipient never gets them as say they are too large how do i resize the pic before sending
thanks
overall ok and like it.
But the software is appalling.
Deleting text messages is a problem.
Editing long SMS is difficult (as in going back and checking for predictive typos).
Camear is poor in the dark.
Battery life ok, but battery warning suddenly appears. And then you only have about 1 hour of normal use.
Scrolling in some modes (editing) can be tedious.
I use FMA, but not yet scripted properly.
Then today i had to call orange about my account, i was asked to select options 1-4, i had to unlocked the phone to display the keypad and each time i had to make a selection i had to unlock the phone. this became annoying espectially when by the time i inputed the number it was not recognised because i took too long.
To top this they then automatedly asked for my password which is letter form and this is not displayed on the keypad.
Of coarse got cut off because i could not give my password.
However I was prepared when i redialed, the next time i used my old mobile!!!
typical bloke i havent read the instructions. I want to put certain people into groups. For some reason all my contacts are in one group and i cant or it wont let me move them around.
And battery life is simple.
If you first get the phone and it has charge in it, leave it on and let it drain,
The cells in the battery have a memory, without sounding geeky, im not let it drain and give it a full charge, let it drain again till the phone cant switch on, let it do that a few times then you should see a dramtical improvement. The battery on my phone had about half full... why im not sure!
Any Help Would be Dandy...
Cheers Smick.........
Just got the LG Viewty phone after reading lots of reviews online including this one (good review by the way) and must say I love it, really easy to use, the only grip I have so far though which I hope can be easily fixed is that I'm finding hard to scroll up and down the menu screens using the scroll bar on the right, basically they don't move at all, took me about half hour to move one of them the other day, I know I can use the wheely thing on the back but surely you are supposed to use your finger or have I just got it wrong.
Any help appreciated.
Steve
Basically hold your thumb down on any part till it vibrates and then move up or down, feel so silly now by trying to move the blue scroll bar he he
I also agree that i think it beats the iPhone.
I adore this phone, only thing is uploading stuff from phone to the computer and i cant say i have tried that hard yet at it . But hopefuly it wil work
Ive already uploaded every photo from my phone to my computer and i am now uploading songs to my phone, its perfect.
If its working slow for you im guessing its your computer..
when im on a call the keyboard locks, does anyyone know how to disable this feature?
Easy! Had this phone since November and I love it!
love the phone to cant go wrong really
Please let me know Candan@seznam.cz
Overall I like the phone. It really is the poor mans iphone but if you consider it in its own right there is nothing wrong here at all.
I have written a full review on my blog page at...
http://www.neilsmithdesigns.co.uk/
Neil Smith Designs
Viewty Review
Thanks
Neil
Is there a function so I can only manually administer the lock button?
Thanks
regarding the 2sms/mms thing, mine is fine, it just sends multiple sms's. Im with Orange so i dont know if they've just modified it or what.
I asked earlier in the thread how to change the keypad lock feature, ive since found this myself anyway.
love the phone and the camera is brilliant, thinking of even selling my seperate digi camera now becasue this one , although a lower megapixel does all i need.
I did exactly the same thing phoning orange! and was baffled too when it came to inputting the 1st and 3rd letters of my password!
thankyou :)
i only have a few problems with it,
freezing, not during use, i leave it on a shelf, chair etc and i come to unlock it, its frozen,i take the cover off and battery, then put it back together and its fine, bit annoying when i used it as an alarm, cos i have an hour drive to work!!
i upgraded from a k800i sony, that had excellent camera and flash, the macro on the viewty is a big disappointment, so are the 5mp pictures, i use it set on 3mp for all pics now, but it still wont get as close in as my sony, as an example, with my sony i could take a picture with the sony of my thumbprint, it would go in as close detail as the furrows of my print with excellent detail, the viewty is nowhere near? played about with all settings and still no good :(
i have good internet at work with the hspda and am impressed, but disappointed with the fact most sites it finds are mobile versions packed in with no detail, the long winded way of using browser and address is a bit of a pain, i use it for facebook and thats about it.
the video is good when set to max widescreen mode, but it takes a big chunk of memory cos of the resolution of the file, i suppose i could get a card but i dont use the video more than ten times a week, just the odd replay on my 360 to upload to youtube, which it is pretty good at.
im on 3, paying 30 quid a month mix and match, felt a bit conned having to have the 9 quid a month video calls instead of paying for the phone, video calling will NEVER EVER take off, its far too personal
stuey
How have i done this and how do i change it?!
For example contact any mobile or consumer helpline nowadays and they will ask you to select the appropriate person/department.
Thing I came across the other day was whilst contacting my bank the robotic voice asked me to punch in my password some of which are letters...guess what! there are no letters on the 'in call' key pad..grrrr..what gives. (ok so i will have to change my password to No's short term)
For the life of me i couldn't remember where on which key the alphabet letters sat.
Anyone got any sensible ideas/workarounds
1) The camera is very slow at capturing images (shutter lag as it's known)
2) Its OS is flawed to the point where you wonder if they actually asked anyone to test it before releasing it? Why do I have to reset my last used settings when putting in text to the phone? Why does the phone not remember your camera settings if you change cameras (front/back)? Why can't I quickly find a contact (who thought seeing two at a time would be a good idea) - it's supposed to be a phone primarily? Why does it contuinually lock the keypad when you are making a phone call (even though you turn lock to off in the settings)? This and many more things will eventually drive you nuts.
3) MP3 support is broken - all of my high bitrate 320kb> MP3 files won't play on it and there is no documentation on exactly why this is or how to ensure your MP3s are in the correct format i.e. bitrate, filename convention etc to play
4) The LG PC Suite is surely a product of child labour or designed by monkeys - it's useless.
5) 3RD support is at best hugely limited.
I will ultimately get the iPhone, but for now I will remain very frustrated with this promising bit of kit.
CHAVS WILL BE ATTRACTED TO ROBBING THIS PHONE CUZ ITS THAT DAMM GOOD !
lol
it's vivible...so how can i fix that?
That was the deal breaker for me. Had a look at the k850i and the viewty and the 120fps clenched the deal.
has a far superior photo capture than the viewty. Indoors is
especially blurry. Not good at all. Other than that the
phone is an excellent bit of kit. In reply to scott with ref
to the cost of sms v mms. Well with all these deals of free
texts now a days there is going to be no way that multiple
texts are going to be cheaper than a single mms. Unless of
course someone can tell me a phone company that gives away
free mms messages! Also for the reviewers of this site, why
oh why didn't you include a review of the photo capability
of this phone?
Comment from: scott [Visitor]
I've spoke to TMobile regarding this phone and they said that regards messages over 2 sms long being sent as MMS this is by design from LG, it's cheaper to send as MMS as 3 texts messages as SMS costs more, not a good idea though if the receiver can't receive MMS messages!!
BAD DESIGN!
IN terms of usability, I have found the ViewTY to be just fine for what I need. I tend to message about 5-10 times aday on average, and just use the keypad option rather than the keyboard+stylus (although the latter is great when you’re wearing gloves) The interface is well designed, and is pretty intuitive.
The only thing that really gets me down is the camera. After being used to Sony Ericsson and hoping that the 5mb ViewTY would take far better pictures, I can’t help but conclude that SE is definitely further down the road than LG at this stage. I’ve played around with the settings a bit, and there must be something I’m just not doing right to really maximise the camera.
Music wise, I find it great for listening to music (I use it in place of an iPod) but it does drain battery life, and it helps if you have your own good earphones (I’m using Sennheiser - haven’t tried the ones provided).
The annoying thing is that with Orange, they don’t give you an extra memory card for free, which you’ll need for music and pictures and video. I got mine (a 2GB Sandisk inc. postage) for 7 GBP from a seller on Amazon which I would recommend.
Reception is generally good for this phone, although I have noticed it isn’t as good as my old Sony Ericsson w810i. But mostly I have no problems at all.
Oh and finally battery life: I don’t feel that my ViewTY has an extremely short battery life, but it is shorter mainly because I use it so much for music. However, I do occasionally go through the whole thing of letting the battery drain completely to recharge; and making sure that the fewest number of processes are running at any one go (it drains battery life)
Would I recommend it to people? Yes, if you want something a bit different that will change the way you think about phones, stylish and practical (it’s pretty solid - I’ve dropped it a few times) then I’d recommend you try it out before you buy for at least a week before saying yey or neigh (it’s not everyone’s cup of tea, but it will provide you with hours of entertainment -with a charger - as you can spend your time editing photos etc. on the go if that floats your boat) but if you’re looking for something with a good camera, I would say wait for LG to improve their technology in that area.
Hope this helps :)
p/s:I tested the document/pdf viewing function, and it works a treat :)
Does not do all it says on the box, but often this is the fault of the service provider.. i.e. T-Mobile UK do not allow IMAP secure connections
Also google pack is not included as suggested..
On google map - location finder does noy work...
But still a great phone..
I am considering buying the Viewty as it is impossible to buy the iphone at the moment unfortunatley, however I am quite looking forward to getting the viewty after reading all your reviews!! I just have a quick question, could someone describe to me what the web browser is actually like? i.e is it more w850i or more iphone? also i will be getting the Viewty on o2 so will i get youtube? and more importantly, Google maps?
Please respond
Thanks
call centre is atrocious it's like talking to robots. The phone is just 4 mths old and has already developed a problem (not through mis-use) It switches itself off even though there is a charge in the battery.
To get switch it back on you need to remove the back of the phone, then remove the battery and put the battery back in, only then will it boot up again. It's has been back to LG twice with this problem, each time it comes back it isn't long before the same problem re-occurs.
I have refused a third repair (it's still under guarantee) as I feel the fault is
terminal. Another problem is, when you make a call it does not connect first time you need to redial twice sometimes three times before connect is made. Other little negative are no lens
cover ++++. I am now in dispute with manufacturer and the company I bought the phone from as each are playing me against the other. It's overrated, back-up (LG back-up) is bad. phone was a waste of £350.00..buy at your own risk
Thanks
This phone..is simply gorgeous for a start off.
Do not listen to people who say the battery life is bad...It isnt. They are just lazy.
1.To improve the battery life, all you have to change is one default setting. And if you dont wish to do that, then charge it overnight.
I use my phone all day, and if you charge it overnight, its always fine. Youll have no problems. With 3g on or not.
2.If you turn 3g off...Its fine.
3.Camera is superb, People are not cleaning the lens.
4.Memory is Cheap TO expand.
5.Dead easy to use. Give it a week, and you wont want to use anyone elses phone. Im constantly trying to touch others screens >.<
6. Superb phone, With everything that is superb, The only reasons you wouldn like this phone is...
- Some have a problem, that limits how many txts can be sent, mine is 4, before it turns into a MultiMedia Message.
- Battery WILL be bad, If you leave 3g on and CANNOT Charge overnight. Last about 2 days then, Depending on what your using it for and how much.
- If your a gamer, This isnt a good phone.
Youll LOVE this phone if...
- You love a simple to use phone.
- You like a stylish phone.
- You like to Text. If you dont have that problem, or dont mind it being put into a multimedia message, this phone is extremely easy to text with, it has an onscreen keypad or keyboard.
- Good camera with easy to use editing.
- Quick use of a phone.
Please say yes, as I don't wanna lose them!
LGPCSuite for this phone..?
damn,my pc doesnt read the cdrom properly.
Has anyone noticed that adding contacts to groups function is not there and adding contacts via a group does not work (or have I missed something)?
There was a great feature on my nokia where you could label an individual contact with a photo and a music file, I don't see that you can do this in the viety, anyone know if it can be done ?
The PCsuite is not great as mentioned in the review, I was able to add my music files from my previous phone (via the PC) , but getting my old pictures is proving problematic, again if anyone has be able to do this appreciate the knowledge, tks.
My Viewty is almost totally OK. Having sorted out most of the glitches - mostly achievable by changing settings - I am left with just one irritation. The packaged PC Suite is appalling! Having been hugely impressed with the Nokia PC Suite for a couple of years now, the LG equivalent is not only amateurish in design but also virtually unusable!
Can anyone tell me if LG have developed a functional update or new version for their PC Suite? Trying to get any help from their Customer Care department is a waste of time!
Rich
Thats Alot But I Love My Viewty And wouldnt Change It For The World
Although I Cant Upload Pics To My PC Because i Misplaced The Disk And
This PC Doesnt take Mem. Cards But
LOVE ITT (Y)(Y)(Y)
Could someone give me detailed instructions on how to turn off 3g?
Thanks
S
http://www.ashopping.biz/
However, reading some of these reviews i'm unsure about buying this phone because of all the flaws in it that people seem to be finding :s i want to try it, but i'm scared that it'll be a waste of my money, and i have had to convince my Dad to let me get it.
Can anyone tell me how many texts the phone can store because i text a lot, and also how many songs it is capable of holding on average?
I currently have the Sony Ericsson w810i white, which is okay but a bit slow and now a bit out of date. Could anyone tell me whether the LG Viewty will be a good replacement for this phone?
thanks, natalie x
Initialize connection with MS Outlook (I)
Synchronisation failed.
Fail to connect to the phone,
Please check the COM port and connect in idle screen.
thankyouu excelent phone btw
with all the people complaining about the ku990.
stop. Would you be able to build such a thing that can call take pics and record video and what else ever it does.? i think not. unless you know how.
secondly Technology isnt 100% . thats why they put warranties on all thier products in case something goes wrong.
And for 5 megapixel. its amazing. It was rougly the 4th phone on the market with 5 megapixels and auto /manual focus. it does good for me.
ok so during the night it has less capability to take pictures but your not going to point ur camera out in the middle of nowhere and take a pic expecting a mobile to light up the country?
thirdly. Everyone knows LG isnt that good towards the pc suits in all thier versions they released, neither was samsung or nokia back in the days.
and people calling it rubbish. its a lemon they obviously cant make every model perfect.
if you think buying a I phone that has practically nada functionality compared to the lg Ku990 touch phone then be my guest. but if you read about the i-phone they dont last much long either.
nothing a man makes will last.
you should know that.
Mass storage doesn't seem to work for me. Ive got Vista and I plug the Viewty in, it shows that it has a link because it starts to charge, but I can't access it as an external drive... I have pics I wanna put on the comp and ringtones I wanna use on the phone, help please?
Email: pvtjoker5@hotmail.com
Thanks.
I have a mac would that make a difference?
I wondered if you ever found out an answer?
Yours hopefully Amy
any help plz ?
things run fairly slow most of the time and a micro sd and adapter is a must to avoid using the bundled software.
my only recommendations would be don't get this phone if you text and walk. touch screens and walking make for many many spelling errors and mistyped messages. and do not do not buy this phone if you want or need something particularly durable. mine has been dropped twice, neither very major and my screen has a dead patch you have to press hard on to get any registration from the touch screen from the first drop and from the second the "C" button broke. i can now no longer delete anything in a text message and with the aforementioned multitude of spelling errors a touch screen will cause it makes the phone practically unusable for me. fortunately this happened with 2 days remaining on my warrantee and so it's of for repair tomorrow. i'm currently using a Nokia 6070 and couldn't be happier to get back to buttons after a year without.
when this phone is good it's simply good but when it's bad it's really bad. if you can cope with a touch screen then go for it it'll work wonders but be careful with it as it's not a built to last brick.
I have the same case. I lost my UK990 CD. No driver for my notebook too. Anyone can help ?
Its also just started vibrating a lot when I put my charger on. The battery bar doesnt fill up, so I am worried the phone is not charging up properly. I am having to carry my charger around with me in my bag all day (not exactly mobile). Its just so annoying when its keeps vibrating all the time.
Can anyone help please???? Thanks
I hated my iphone, so sold it to get the viewty and i love it. Iv also asked friends what they think of their iphone and said "I use my iphone as a paperweight, as its the only thing its good for".
I would recommend (cant spell :P) buying the Viewty, it's brilliant!
i would have to say it is the first phone that i have had that has lasted this long without a single thing go wrong(touch wood!!)
every other phone i have owned b4 this one usually gets dust between the keys and stops working- annoying to get fixed.
I'm a carpenter by the way and carry my viewty in my pocket all day every day.
i have dropped it onto concrete from around a metre high numerous times and nothing breaks( i use a silicone protective case which helps).
i believe the lack of moving parts on this phone works in its favour and also it seems to be surprisingly tough.
one concern i had was that there is no lens cover but this also seems to be no problem.
infact its probably an advantage because dust and wood chips can't get behind the cover and scratch the lens as it slides open and closed.
overall the phones functionality is easy to use and i found it quick to get used to considering i had no previous experience with touchscreens of any sort.
1st thing that anyone should do tho is to throw out the useless dangling stylus.
it awkwardly hangs by string from the side of the phone and swings around while walking and talking.
it seems like such an afterthought. luckily the stylus is not a necessary accessory as the touch screen is sensitive and accurate(i use my finger to move the cursor when editing text in msgs).
The camera is great and quality shots can be taken when there is enough light available and you have a steady hand or a nice and still scene.
otherwise, when light is low or there is any movement, the pictures are grainy and or blurred.
i suggest fiddling with the settings because when the conditions are kind and the settings are correct you can end up with some fantastic shots.
when looking back through photos using the play function it is extremely slow and often hangs doing nothing.
but this is easily fixed, use the my stuff/my pictures menu and photos and videos are viewed much faster and easier, although not as fast as some of the new smart phones.
the lg pc suite wich comes with the phone is shit. but this is overcome simpoly by changing the phone to be a USB mass storage device in the connectivity menu.
this way you can drag and drop files from the phone to the computer using normal windows explorer.
it also plays divx vids and takes super slow mo vids which can be cool and usefull.
there is much more to be said about the viewty's features. i'm a bit sick of writing ;-)
as with all phones, every so often there are little things that can annoy, even frustrate, but these are rare and the more you get to know this phone u soon realise there is usually a way around the frustration:-)
if you do decide to buy this phone i belive that overall you will not be dissapointed- especially now that you can get it cheap, even free on reasonably cheap cap plans in aust.
i am mainly going to be using the phone for taking pictures and texting. It does look like a good phone and i think the touch screen is pretty cool.
but i want to know if it's worth to pay £127.20 for it?
sinead. x
i did charge the phone for 12hrs yet it last fo about 22hours ONLY, whick sucks!
This is the best review (and comments, but not yours, Steven, the unlettered man) I've read so far. I'm about to buy this piece of device with a plan for my GF, but there's a dilemma we have:
She needs a music phone and because of that we also consider SE W910i, which is older, hasn't got that big screen and camera (she has her DSLR already for that), but in the end it's the phone of the year (2007) and I haven't seen a bad word about it (at least no that would make sense) + it has a physical keyboard.
Which one would you pick if music (mp3 player replacement) was the highest priority and you didn't care about anything else than that and making calls / write sms?
Does anyone know how i can delete my messages all at once rather than doing it one by one... drives me mad when my message box is full. i have deleted all at once before but dont it by mistake and have no idea how i did this!!!!
If you do can you email me thanks . :D
Thanks
this is very good information. Do you guys know how long it takes for it to charge?
I do, however, have 1 query that i don't think was mentioned before:
Has anyone found that the lens of the camera has become scratched due to a lack of a cover?
Any answers would be much appreciated.
Much appreciated
SO STOP STEREOTYPING WHEN YOU DONT EVEN KNOW WHAT YOUR TALKING ABOUT!!!!!
THANK U!
Jezza has left the webpage
The LG website can't find any reference to this phone.
&
All these poor people asking for help and no replies.
Should have stuck to Nokia, at least it would still be working !!!!
thanks
To delete all messages - Touch the bottom left icon > Touch the Mark/Unmark option > Check the box in the top left of the screen (Just below the reception icon). This will check all the messages. > Touch Delete at the bottom of the screen.








